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Adobe XD shared links are not working. Error:- Something went wrong.

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Hi Adobe Team,

Today my all links not working. showing some error message which attached. please resolve this problem because client working on these links and this link not opened.

Harshika VermaCorrect answer

Community Manager

Hi All,

We apologies for the inconevience. There was a server issue from the backend which is resolved now. Could you please try to open the prototype links again?

Let us know if everything is normal at your end. We would be happy to help.

Thanks,

Harshika

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B

basuvalingappaa45733764

Participant

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M

madokat

Participant

アートボードを7枚作成し、それぞれのアートボード内のパーツでトランジションを設定しつなぎ合わせた状態で共有URLを発行しようとしました。

しかし、共有＞デザインレビューを選択して「リンクを作成」を押下すると進捗が100%になった後に下記エラーが出て失敗します。

この「エラー -1」の内容が不明のため、対処方法がわからず困っています。

ご教示いただけますと幸いです。

使用バージョンは 28.6.12.3、OSはWindows10です。

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E

Edgargirerd

Participant

The file is here as other coeditors can access it. They are disconnected at the moment.

If click "Discard changes", document closes.
If click "Save changes", an error appears when trying to save on cloud.
Can save only on local.

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張

張嘉58685721

Known Participant

me too!!!!!!!!!!!!!!
I can't open file from cloud.

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J

Jothivelu_UX

Participant

shared XD link not working.......

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capermintt53816080

Participant

i am seeing this when i am trying to open assets link for app designed in XD. Also when i open file from cloud, it hangs XD. i have to close it by task manager. what is the solution for this problem. please suggest and help

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Impressive_fashion15B9

Participant

Same problem is with my xd as well, from today only I am getting the same message for erroe not able to view already shared links and not able to update/create the new links as well. Please tell me if you find any solution.

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capermintt53816080

Participant

i am looking for the solution right now, but i guess my account subscription plan was expired, but it isn't. i am guessing server issue from adobe...that might be.

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boxerboston1111

Participant

Can't update link or create new link. A message that says "Something went wrong. (Error-1)" came up.

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rishabhgoel97

Participant

I am also getting this same problem

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R

responsible_wanderer5E32

Participant

XD Prototype link is not working

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Jothivelu_UX

Participant

my existing XD prototype also not working....

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R

rahuls1714899

Participant

All my XD specs and protoype links are not working

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lamc58563972

Participating Frequently

Metoo

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学

学宮39683482

Participant

Just a few minutes ago, I couldn't open all the XD cloud documents. When I checked it on the browser, it was "unusable".
The document can be downloaded and opened.
However, cloud documents cannot be opened.