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dineshd40338030
Participant
April 24, 2020
Answered

Adobe XD shared links are not working. Error:- Something went wrong.

  • April 24, 2020
  • 20 replies
  • 11734 views

Hi Adobe Team,

 

Today my all links not working. showing some error message which attached. please resolve this problem because client working on these links and this link not opened.

    Correct answer HARSHIKA_VERMA

    Hi All,

     

    We apologies for the inconevience. There was a server issue from the backend  which is resolved now. Could you please try to open the prototype links again?

     

    Let us know if everything is normal at your end. We would be happy to help.

     

    Thanks,

    Harshika

    20 replies

    Show previous replies
    M
    madokat
    Participant
    April 24, 2020

    アートボードを7枚作成し、それぞれのアートボード内のパーツでトランジションを設定しつなぎ合わせた状態で共有URLを発行しようとしました。

    しかし、共有＞デザインレビューを選択して「リンクを作成」を押下すると進捗が100%になった後に下記エラーが出て失敗します。 

    この「エラー -1」の内容が不明のため、対処方法がわからず困っています。

    ご教示いただけますと幸いです。

    使用バージョンは 28.6.12.3、OSはWindows10です。

    E
    Edgargirerd
    Participant
    April 24, 2020

    The file is here as other coeditors can access it. They are disconnected at the moment.

    If click "Discard changes", document closes.
    If click "Save changes", an error appears when trying to save on cloud. 
    Can save only on local.

     
      張
      張嘉58685721
      Known Participant
      April 24, 2020

      me too!!!!!!!!!!!!!!
      I can't open file from cloud.

      J
      Jothivelu_UX
      Participant
      April 24, 2020

      shared XD link not working.......

        capermintt53816080
        capermintt53816080
        Participant
        April 24, 2020

        i am seeing this when i am trying to open assets link for app designed in XD. Also when i open file from cloud, it hangs XD. i have to close it by task manager. what is the solution for this problem. please suggest and help

         

        I
        Impressive_fashion15B9
        Participant
        April 24, 2020

        Same problem is with my xd as well, from today only I am getting the same message for erroe not able to view already shared links and not able to update/create the new links as well. Please tell me if you find any solution. 

          capermintt53816080
          capermintt53816080
          Participant
          April 24, 2020

          i am looking for the solution right now, but i guess my account subscription plan was expired, but it isn't. i am guessing server issue from adobe...that might be.

          B
          boxerboston1111
          Participant
          April 24, 2020

          Can't update link or create new link. A message that says "Something went wrong.  (Error-1)" came up.

            R
            rishabhgoel97
            Participant
            April 24, 2020

            I am also getting this same problem

             

            R
            responsible_wanderer5E32
            Participant
            April 24, 2020

            XD Prototype link is not working

              J
              Jothivelu_UX
              Participant
              April 24, 2020

              my existing XD prototype also not working.... 

              R
              rahuls1714899
              Participant
              April 24, 2020

              All my XD specs and protoype links are not working 

              lamc58563972
              lamc58563972
              Participating Frequently
              April 24, 2020

              Metoo

              学
              学宮39683482
              Participant
              April 24, 2020

              Just a few minutes ago, I couldn't open all the XD cloud documents. When I checked it on the browser, it was "unusable".
              The document can be downloaded and opened.
              However, cloud documents cannot be opened.

               

              D
              dhanu25
              Participant
              April 24, 2020

              My projects Xd links are not working. Giving following error

               

                M
                Monsieur Cao
                Participant
                April 24, 2020

                me too

                  01olo10
                  01olo10
                  Participant
                  April 24, 2020

                  We are working in a design-team with xd-master-cloud-file and master-component-library in xd. Our team uses different other cloud files, what are using the master-xd-library. The working in these connected cloud-files are so unsure and fragile, xd crash 3x, 4x, 5x, during update of library. Working in file is very slowly and stiff. It isn't working power in a big ehealth-project with a big developer-team in production. The master-cloud-file with the primary library works, but the connected files not. What can we do? We are working with company-licenses?

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