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Nemanja24263273hqjt
Participant
Apr 30, 2022 1:16 PM UTC
Question

Adobe XD stuck on (logo screen) on launch on windows machine

Hi, Adobe xD is stuck on launch (logo screen) windows, I can't finish my project and I have a deadline, I tried reinstalling the application, updating drivers, going in the registry editor, using an even lower version of the Adobe xD, nothing helps, does anyone know how to fix this ??

 

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4 replies

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
May 10, 2022 7:57 PM UTC

Hi Nemanja24263273hqjt,

 

We are sorry for the trouble. We would request you to please share the details of your operating system and the version of XD installed on your machine. 

 

Have you tried creating a new user profile and then trying running Adobe XD? 

 

Let us know if that helps.

 

Thanks,

Harshika

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Dan Rodney
Community Expert
Dan RodneyCommunity Expert
Community Expert
May 1, 2022 8:26 AM UTC

Please refer to this thread Adobe XD stuck on launch (logo screen) on Windows - Adobe Support Community and see if anything there helps you.

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Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor
    Ares Hovhannesyan
    Community Expert
    Ares HovhannesyanCommunity Expert
    Community Expert
    Apr 30, 2022 2:43 PM UTC

    Use the Creative Cloud Cleaner Tool to solve installation issues
    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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      Nemanja24263273hqjtAuthor
      Participant
      Apr 30, 2022 3:49 PM UTC

      Thanks, but this didn't work 😕😕

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