Skip to main content
Participant
November 18, 2019
Question

Adobe XD White Screen/Crash

  • November 18, 2019
  • 1 reply
  • 308 views

Before you beging, please know that I have uninstalled the app, I have re-started my machine.  Nothing works.  

 

[Moving from generic Start/Help forum to the specific Program forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

This topic has been closed for replies.

1 reply

Adobe Employee
November 19, 2019

Hello Jusniq,

 

Sorry for the inconvenience. Can you please update the XD to the latest version, as we have fixed the issue. 

If the issue is not fixed with latest build please refer the following thread to troubleshoot the issue: https://community.adobe.com/t5/adobe-xd/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-windows-10/td-p/10602095.

 

Let me know if this doesn't fix the problem.

 

Regards,

Arpitha