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didierc79471747
Participant
Aug 28, 2020 5:12 PM UTC
Question

Adobe XD won't launch after last update

Hi, I'm having troubles after updating Adobe XD, It's stucked on the load screen, It was working before the update, now I tried to go back to the version before the last one and now it doesn't work anymore, I restarted the PC, I uninstalled and installed again the last version and restarted, I installed other versions but doesn't work, I has like 30 minutes on this load sceen, help please...

 

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1 reply

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
Aug 29, 2020 1:22 AM UTC

Hi there,

 

Sorry to hear you're experiencing issues while launching Adobe XD. Could you please try the steps suggested in this post: https://community.adobe.com/t5/adobe-xd/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-windows-10/td-p/10602095 and see if that helps?

 

Thanks,

Harshika

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