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didierc79471747
Participant
August 28, 2020
Question

Adobe XD won't launch after last update

  • August 28, 2020
  • 1 reply
  • 287 views

Hi, I'm having troubles after updating Adobe XD, It's stucked on the load screen, It was working before the update, now I tried to go back to the version before the last one and now it doesn't work anymore, I restarted the PC, I uninstalled and installed again the last version and restarted, I installed other versions but doesn't work, I has like 30 minutes on this load sceen, help please...

 

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1 reply

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
August 29, 2020

Hi there,

 

Sorry to hear you're experiencing issues while launching Adobe XD. Could you please try the steps suggested in this post: https://community.adobe.com/t5/adobe-xd/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-windows-10/td-p/10602095 and see if that helps?

 

Thanks,

Harshika

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