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G
geshons
Known Participant
October 3, 2019
Question

Can't scroll in a published prototype on a mobile browser

  • October 3, 2019
  • 1 reply
  • 1705 views

If I preview a published prototype (iPhone 7 size) in a mobile browser (iPhone 7) I can't scroll vertical. My prototype has a auto animate (drag a slider from right to left) which works fine, but now I'd like to show which content you can find by scrolling down/vertically. But I can't! (viewport is 533px and my artboard is 1200px high)

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1 reply

Preran
Preran
Legend
October 4, 2019

Can you try the solutions in this post https://community.adobe.com/t5/Adobe-XD/Unusable-XD-prototypes-in-browser/td-p/10204922 and let us know if they helped?

 

Thanks,

Preran

    G
    geshonsAuthor
    Known Participant
    October 4, 2019
    No it doesn't work. If I set the viewport to 1200 (height of artboard) I still can't scroll on my iPhone 8. And if this could be a solution in the future it has the problem, that the viewport has to be the same height/number. If it's different (different artboard sizes) my auto animation doesn't work anymore …
    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    October 4, 2019

    Hi there,

     

    Thank you for trying the steps. Would you mind checking if you are able to scroll on the XD mobile app instead of browser? and share the results with us.

     

    Thanks,

    Harshika

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