Participant

Answered

Cannot create a link or manage links. Error 1

Forum|Forum|5 years ago
November 10, 2020
27 replies
8877 views

Help Adobe!! After this mornings xd update, I have been unable to create a link or to manage my links!

{Renamed By MOD}

Share or publish

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Correct answer Rishabh_Tiwari

Hi all,

The issue stands resolved, so please check and feel free to reach out in case if you are still facing the issue.

Regards

Rishabh

Show previous replies

C

CRiosRST

Inspiring

A new xD update was released this AM that appears to be causing issues with creating/sharing prototypes. I wanted to give the heads up that I have not updated yet and it is also affecting users who have yet to update. I cannot access any of my previously created prototypes that have been shared to the cloud for viewing.

This is affecting ALL of my prototypes that were previosuly published to the cloud.

Rishabh_Tiwari

Legend

Hi Damien,

Thanks for reaching out and highlighting this. We did receive multiple reports for this issue, so we have already highlighted this and our team is working on a fix, please stay tuned to this discussion: https://community.adobe.com/t5/adobe-xd/cannot-create-a-link-or-manage-links-error-1/td-p/11582606?page=1

Regards

Rishabh

A

Agnieszka5C52

Participant

Hi,

I have the same issue on my end preventing me to proceed with the work for my company. Looking forward hearing about solution as I'm stopped.

Regards,

Agnieszka Rajca

agnieszka.rajca@volvo.com

L

liam-p

Known Participant

Hi,

Having the same issues:

No published prototypes are loading just get "No preview available. Please try again later."
Get same error with new and existing prototypes

Please fix, delivery deadline critical

Thanks

Liam

K

Keijo arts

Participant

Hi!

I've tried to share my designs with Link Access set to "Anyone with the link" but it keeps giving me an error. I've tested it on both my current file and newly created one - same issue. And the error message either doesn't show the error code or shows 4005.

My email is verified salready, so that solution won't work

Rishabh_Tiwari

Legend

Hi there,

We're so sorry to hear about the trouble. We have received multiple reports for the same issue so we are checking this on our end. Please stay tuned to this discussion for the next update: https://community.adobe.com/t5/adobe-xd/cannot-create-a-link-or-manage-links/m-p/11582606?page=1#U11582606

Regards

Rishabh

D

defaultw8gby03fvjp9

Participant

Hi,

same problem here: Tried to share link …

1. XD Version: 34.2.12 /34.3.12 , running on macOs 10.15.6 / and 10.14.6

(tried on different computers)

2. multiple fiels (as well as new files and older files)

3.

Rishabh_Tiwari

Legend

Hi there,

Sorry to hear about the trouble. There is a known outage and our team is already working on a fix. We'll update this discussion shortly, please bear with us. We're so sorry for the inconvenience caused.

Note: I am marking this answer as correct so that it's highlighted on the top and will keep on updating it.

Regards

Rishabh

The Ginger Prince

Participant

Today the dreaded

Something went wrong.

Learn More (Error -1)

comes up when tryong to publsih links to share. I have tried signing out. I have tried shatting doan and logging back in. I have tried starting a black doc and saving .. all no good. I can save to cloud and sync with libraires etc.. but not share prototype.. Please help as this is killing me! I've. deadline to hit today and can't belive this has just decided to happen. XD did update this morning.. and is as here: