Skip to main content
L
Lokesh29257730mdrc
Participant
May 5, 2023
Question

ERROR 2161

  • May 5, 2023
  • 1 reply
  • 598 views

I was working on a particular XD document and that document has corrupted ... the corrupted error was 2161. i couldn't open the document and nor recover the file. Kindly help me on this.

      1 reply

      AkinGn
      Community Expert
      AkinGnCommunity Expert
      Community Expert
      May 5, 2023

      Hi @Lokesh29257730mdrc , as I've just replied to another thread with this error, and as far as I've been seeing it happens to cloud files, I'd check the solution here: https://community.adobe.com/t5/adobe-xd-discussions/team-not-able-to-open-shared-cloud-document-due-... 

       

      " 

      Lucky me found a simple solution, that really works:

       

      1.  Go to https://assets.adobe.com/cloud-documents 
      2. Duplicate broken cloud document (This will still containt original published link AND can be opened again!!!)

         

         

         

      3. Switch to original name (rename old one to something else)
      4. When creating a new library you'll be asked to reconnect to existing one.
      5. Voila!


      Now we can go on updating our library 🥳"

       

      Hope this helps!

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices