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Diego29743375ymeo
Participant
May 5, 2023
Question

Error 2161

  • May 5, 2023
  • 1 reply
  • 915 views

Hello i keep getting error 2161 on my adobe xd document

I have everything up to date, tried to log out then re log in

Restarted my computer

Basically did everything i could see on previous posts and i still can't access my document which is due tonight

Please help 

      1 reply

      AkinGn
      Community Expert
      AkinGnCommunity Expert
      Community Expert
      May 5, 2023

      Hi @Diego29743375ymeo, as I never had that error and as far as I've been seeing it happens to cloud files, I'd check the solution here: https://community.adobe.com/t5/adobe-xd-discussions/team-not-able-to-open-shared-cloud-document-due-to-error-2161/td-p/13224094 

       

      " 

      Lucky me found a simple solution, that really works:

       

      1.  Go to https://assets.adobe.com/cloud-documents 
      2. Duplicate broken cloud document (This will still containt original published link AND can be opened again!!!)

         

         

      3. Switch to original name (rename old one to something else)
      4. When creating a new library you'll be asked to reconnect to existing one.
      5. Voila!


      Now we can go on updating our library 🥳"

       

      Hope this helps!

        M
        Michael26298223wh84
        Participant
        November 20, 2024

        This saved me.

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