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LawrenceNYC17283424
Participant
January 8, 2020
Answered

Error 2161 while opening the document in XD.

  • January 8, 2020
  • 11 replies
  • 18995 views

I can no longer open my document or continue working.  This is the worst of the many crashes I've had with XD since starting my project in October.  Now, after months of hard work I cannot do anything!  Has anyone seen error 2161?  When I search google nothing comes up, which is scary!

 

<The Title was renamed by moderator>

    Correct answer HARSHIKA_VERMA

    Hi everyone, 

     

    Sorry to hear that you're getting "Error 2161 while opening the document in XD". Please check the solution mentioned on this thread (https://community.adobe.com/t5/adobe-xd/error-quot-sorry-we-can-t-open-this-document-in-adobe-xd-quot-or-error-47-while-opening-the-cloud/td-p/10415491). It's a different error, however, the solutions should help you fix this problem. 

     

    Thanks,

    Harshika 

    Merged thread

    11 replies

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    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    February 4, 2020

    Hi Mookie,

     

    We are sorry to hear you are having trouble opening the cloud document in XD. Would you mind telling if it's an cloud document or a local document? If it's a cloud document, please check if you can see the file at assets.adobe.com and then try to download the file from there.

     

    Let us know if that helps.

     

    Thanks,

    Harshika

    P
    Philforyou
    Participant
    February 5, 2020

    I also have this Error 2161. 

    I tried your Solution in dowloading it from assets, but it still crashes when i try to open. 

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity ManagerCorrect answer
    Community Manager
    February 10, 2020

    Hi everyone, 

     

    Sorry to hear that you're getting "Error 2161 while opening the document in XD". Please check the solution mentioned on this thread (https://community.adobe.com/t5/adobe-xd/error-quot-sorry-we-can-t-open-this-document-in-adobe-xd-quot-or-error-47-while-opening-the-cloud/td-p/10415491). It's a different error, however, the solutions should help you fix this problem. 

     

    Thanks,

    Harshika 

    Merged thread

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