Some variants of this error message: Error 44:47 and 44:23, 44:63 Try the solutions in the order in which they are listed. Try solutions in Error trying to use Share Online feature Reduce number of assets in your files and retry Split your artboards into two separate files and retry. While we understand that the last two solutions aren't ideal, the team is aware of the issue, and is working towards fixing it. To get in touch with Adobe Support for investigation, use this link Contact Customer Care Thanks, Preran <The Title was renamed by moderator>

Preran

Community Manager

Answered

Error 44 when sharing documents in XD.

Forum|Forum|8 years ago
August 21, 2017
51 replies
74716 views

Some variants of this error message: Error 44:47 and 44:23, 44:63

Try the solutions in the order in which they are listed.

Try solutions in  Error trying to use Share Online feature

Reduce number of assets in your files and retry

Split your artboards into two separate files and retry.

While we understand that the last two solutions aren't ideal, the team is aware of the issue, and is working towards fixing it.

To get in touch with Adobe Support for investigation, use this link  Contact Customer Care

Thanks,

Preran

Correct answer Fresh-k

Thank you so much!

In my case it was an objact from the adobe library ive built in AI and linked via Library object.

Copy and pasted the vectors and it worked!

Thank you!

Show previous replies

T

TNayar

Participant

So I've been unable to generate a link of my prototype. Have tried switching off the machine and restarting and signing into adobe. It just says 'Something went wrong. One time it went all the way till 96% after 6 hours and then gave me the above mentioned error message.

Rishabh_Tiwari

Community Manager

Hi there,

Sorry to hear about the trouble. Please try the suggestion shared here: https://community.adobe.com/t5/adobe-xd/error-44-when-sharing-documents-in-xd/m-p/10635971/thread-id/16657

Let us know if this helps or if you need any further assistance.

Regards

Rishabh

N

nfmyuso

Participant

Hi

I've been trying to create/update links to share with my customers and I keep getting the error below:

It completes at 100% and after awhile the error prompts.

I've tried:

saving just one artboard - same problem
Resave the files and remove all assets - still same problem
Cable/wi-fi connection, I still get the same error

I don't know what else I should do. Please help as I need to submit my work urgently.

V

Vertika Gupta

Community Manager

Hi there,

Sorry to hear about the trouble, we'll try our best to help you with it. Could you please try the steps shared below:

Sign out of XD and Adobe CC Desktop app.
Close CoreSync and all Adobe related processes from Task Manager/Activity Monitor.
Sign back in on Adobe CC Desktop app and launch Adobe XD from there and check again if it works or not.

If this doesn't help, please share a few more details like:

A screenshot of the About XD info page.
The version of the Operating System.
Are you connected to a private network or a managed network like a work or school network?

Thanks,

Vertika Gupta

Adobe XD

The Ginger Prince

Participant

Hi everyone, I hope you can help as I've been having lots of issues sharing /publishing links recently.

My sky connection is super fast but the upload is quite slow/intermittent (about 30mb down 2.5/5mb up), not sure if this is causing the issues (was fine b4)... The files asre around 100mb (20-30 artboards) and have linked fine before. I get...

Something went wrong.

Learn More (Error 44:76) most times when it gets to 100% created. Checked to see if it could be the size/connection but transfering files via wetransfer is fine.. I also created a small 1 page file (90k) to test the size issue and got this error:

Something went wrong. Please try again.

Learn More (Error 44:47)

This is driving me crazy as I realy need to be able to publish out shared links.

Any help would be greatly appreciated.

Cheers

Chris

HARSHIKA_VERMA

Community Manager

Hi Chris,

I apologize for the delay in response and sorry to hear you are having trouble with publishing and sharing prototype links in XD. We would request you to please try the steps suggested in this post: https://community.adobe.com/t5/adobe-xd/error-44-when-sharing-documents-in-xd/td-p/10635971?page=1 If this doesn't help, please try switching to a different network and see if that helps.

If none of the solution worked, please share the screenshot of your about XD info page and system info.

I will try my best to help.

Thanks,

Harshika

zigmas

Known Participant

I think somehow this is related as well to the bug I'm trying to fix in https://community.adobe.com/t5/adobe-xd/uploading-or-updating-developers-link-makes-xd-freeze-at-0/m-p/11218335?page=1#M31694

just that on my case XD doesn't, most of the times, even give me an error message, the loader just gets stuck in some point of the upload. 0% or 50%... On some other computers, we tried we do get an error message, but without a code, just "Cannot connect to the internet" kinda error.

E

earljessee

Participant

I'm posting this, in case it helps someone. I had the same publication error, and reducing the pages didn't help.

In my goal to "reduce the number of assets," I realized that every vector image that I pulled into my file contained THOUSANDS of individual vectors. We're designing a rice product website, so think: vector bowl of rice with LOTS of kernals and pannicles of rice. I was using these vectors as repeatable backgrounds (1000s of individual assets) x (dozens of repeats) = logarithmic numbers of assets.

When I imported and repeated them, I noticed the rendering had significantly slowed, but hadn't thought it would cause any other troubles— and I wanted my comps to be crisp at any scale. Anyway, I begrudgingly (but desperately, as deadline approached), I finally exported transparent PNG files from AI and replaced the tiling, repeat-grid vectors with them.

I was again able to publish for Presentation and Design Review. It's still a bit slow to publish, but it works, again (applause, high fives)...

So, if you need to "reduce assets," review your vectors, those are sneaky and I believe every individual path is an "asset" as you dig into the groupings.

T

TheG17

Participant

Hi,

Up to 60% its all good then slows down until it stops and I get a message 'You are not connected to the internet' when of course I am.

Tried reducing the artboards from 15 to 10 and nothing changed.

This is rendering XD useless for me as I cannot present to the client.

Issue persisting weeks now.

Thanks

J

Jingyi Gu

Participant

Same. did you fiugre it out?

S

smart_ninja5E60

Participant

When trying to create a link, I keep getting an error message saying "something went wrong. Please try again. Error 44:47". This happens when I try to create a link for a project that was created with a previous version. It does not happen if I create a new project with the latest version. Thoughts? Solutions?

HARSHIKA_VERMA

Community Manager

Hi Curtissmith,

I understand it could be frustrating for you. I will try my best to help. Could you please try the solution suggested in this post: https://community.adobe.com/t5/Adobe-XD/Error-44-when-sharing-documents/m-p/10635971/thread-id/16657?

Let us know if that helps.

Thanks,

Harshika

H

Haimanti Gupta

Participant

In my file only 100 artboard is there. While publishing after showing 100% it paused and after 15-20 min, I am getting "Error 44:63". Any how after that, 5 to 6 screens in the flow is not showing. It's loading forever. In both the state (With password and public link) It's the same problem.

Please help me on that.

Thanks,

Haimanti

HARSHIKA_VERMA

Community Manager

Hi Haimanti,

We are sorry to hear you are having trouble sharing the XD design. Would you mind trying the steps mentioned in this post: https://community.adobe.com/t5/adobe-xd/share-error-44-when-sharing-documents-in-xd/m-p/10635971?

Let us know if that helps.

Thanks,

Harshika

lfmz

Known Participant

So, we pay for this software and since september 2019 i can't upgrade my prototype for the development team.
And your recommendation is split my artboards?
This is ruining my deliverables.
I can not wait the solution, not anymore. I need to solve this situation and i will change XD for other software. Sorry guys.