Some variants of this error message: Error 44:47 and 44:23, 44:63 Try the solutions in the order in which they are listed. Try solutions in Error trying to use Share Online feature Reduce number of assets in your files and retry Split your artboards into two separate files and retry. While we understand that the last two solutions aren't ideal, the team is aware of the issue, and is working towards fixing it. To get in touch with Adobe Support for investigation, use this link Contact Customer Care Thanks, Preran <The Title was renamed by moderator>

Preran

Community Manager

Answered

Error 44 when sharing documents in XD.

Forum|Forum|8 years ago
August 21, 2017
51 replies
74716 views

Some variants of this error message: Error 44:47 and 44:23, 44:63

Try the solutions in the order in which they are listed.

Try solutions in  Error trying to use Share Online feature

Reduce number of assets in your files and retry

Split your artboards into two separate files and retry.

While we understand that the last two solutions aren't ideal, the team is aware of the issue, and is working towards fixing it.

To get in touch with Adobe Support for investigation, use this link  Contact Customer Care

Thanks,

Preran

Correct answer Fresh-k

Thank you so much!

In my case it was an objact from the adobe library ive built in AI and linked via Library object.

Copy and pasted the vectors and it worked!

Thank you!

Show previous replies

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bharathi5F84

Participant

Can't able to create link for my file in Adobe XD, its saying something went wrong please try again Error(44:47), Anyone faced the same problem?

Ares Hovhannesyan

Community Expert

Are you on latest version? Did you use free or retail version of Adobe Xd?

Also please review https://community.adobe.com/t5/adobe-xd/share-unable-to-create-a-prototype-link-in-adobe-xd/td-p/10897862

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bharathi5F84

Participant

Yeah am using latest version and the paid one, my companies security system blocking me to create the link, i found it.

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Vincent Klijn

Participant

Having issues with uploading a 37 artboard 8MB file. Takes forever, runs to about 80+% and then drops back and in the end gives 44 error. The prototype has been uploaded before, a few things were modified, for instance we added some scrollgroups.

Not sure if this is the source of the issue, but not being able to upload a 37 artboard proto, doe snot go down well.

Remx17719440

Participant

Hello,

I have a problem with a link since yesterday that I cannot generate.

What's weird is that I duplicated the initial prototype to make some modifications on it.

As for the initial prototype, I did not encounter any problems creating the link but for the one I duplicated, it is impossible, I still have the error message 44:47 OR 44:76! ( I have 15 layers )

I copied this prototype in a new file then I redid all the connections between the layers but still the same problem.

Has anyone encountered this problem? I would like to point out that since yesterday I have been able to generate other links on other of my works. I also followed the online documentation Adobe XD

Thank you in advance for your help

Rishabh_Tiwari

Community Manager

Hi there,

Sorry to hear about the trouble. If you have already tried the steps shared here: https://community.adobe.com/t5/adobe-xd/gamepad-bug-on-latest-update-xd-doesn-t-recognize-directional-keys-on-both-gamepad-thumbsticks/m-p/11762201#M43772

I'd request you to share the actual file and system logs(https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html) so that we can test this on our end. To share the file and logs, please add them to a shared location, like Google Drive or DropBox, and share the link through DM by clicking on my name.

Note: Please add this discussion link in the subject.

Regards

Rishabh

jane-1510

Participant

I'm having a Error 44:76 EVERY time I try to share - even one simple artboard. Doesn't matter if which view setting I use, so it's nothing to do with the number of downloadable assets. It gets to 100% and then gives the error. I really need to get these files to my developer. and I DONT want to have to revert to Photoshop!!! I'm on macOS Big Sur V 11.1 11.1 (20C69) XD V 36.1.32.5 Creative Cloud Sync 4.3.71.1
HELP please!

C

cristoferm69738690

Participant

Same here!

SitonSystems

Inspiring

133 Replies === Mega Mega Mega BUGGGGGGGGGGGGG

Please Update/Fix this issue (And/Or give more semantic errors). The software stuck on 50% (Yesterday it works fine). Now what? (Nothing - no solution).

P

patrickl2492578

Participant

I had for time to time issues to upload a file that I have been working on for the last 12 months but now with the new version 32.2.22.2 can not upload it at all. The file is 16MB and even after some clean up reduicing to 12MB it is not working.

Does anyone else has the issue ?

Anyone knows about a tool that can optimize the size of my files?

Rishabh_Tiwari

Community Manager

Hi Patrick,

Thanks for reaching out. If I understood it correctly, you are unable to publish the prototype? If yes, could you please share more information like:

A screenshot of the About XD info page.
A screenshot of the error that you are getting.
Is this happening on a specific file or multiple files?

We're here to help, just need more info.

Regards

Rishabh

P

patrickl2492578

Participant

Hello Rishabh

Thanks for reaching out. It issue appears after the update with the new flow. When I wanted to publsih my latest change I noticed that my previous link was not available and I have to create a new link and this one crash about 52‰

F

fnonaka

Inspiring

Hi! I have +600 artboards in a project to update today (I already had published them last week) in Android and IOS version. IOS is ok, but now, in Android I'm getting this error 44:23. Is there any way in the server to clean/reset the cache or whatever it can be done, about this project? The link is: https://xd.adobe.com/view/be4297fb-43d0-4e8b-9e50-cb9b40931308-eb11/ thanks!

M

mohammad5F9E

Participant

سلام

ببخشید من سیستم ام ویندوز هستش و در موقع ذخیره سازی به صورت پیوند با خطای 44 مواجه میشوم لطفا کمک کنید دستورعمل ها را انجام دادم اما نتوانستم

HARSHIKA_VERMA

Community Manager

Hi Mohammad,

Sorry to hear you are experiencing issue with XD and thanks for trying the steps mentioned. As you have tried most of the steps, we would request you to please try to switch to a different network and see if that helps. If that doesn't, please get in touch with us directly using this link: https://helpx.adobe.com/contact.html so that we can assist you on 1:1 basis.

Hope it helps.

Thanks,

Harshika

A

analytical_Sunset5C4E

Participant

I have tried to create a new link for a local XD file multiple times but still not able to create the link the progress bar of creating link reached 100% and comes back to 99% and keeps fluctuating beetween the two until error is displayed something went wrong

The Error code is 44:47. Please provide some work around of how I can create a link.

Things I have tried:

1. Connecting to high speed internet connection

2. Creating link without downloadable assets

Rishabh_Tiwari

Community Manager

Hi there,

Sorry to hear about the trouble, we'll try our best to help you with it. Could you please try the suggestion shared in this discussion: https://community.adobe.com/t5/adobe-xd/error-44-when-sharing-documents-in-xd/m-p/10635971/thread-id/16657

Let us know if this helps or if you need any further assistance.

Regards

Rishabh

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