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Gabriel.D
Gabriel.D
Participant
May 26, 2021
Question

Error: Something went wrong. Please close this window and try again while installing plugin in XD.

  • May 26, 2021
  • 1 reply
  • 1938 views

I'm Using Adobe XD CC 17.0.12.11 And I'm Trying To Access The Icon Plugin. But When I Click Plugins It Says Something Went Wrong. Please Close This Window And Try Again. And Then It Stops Responding.

 

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    1 reply

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    May 27, 2021

    Hi Gabriel,

     

    We are sorry for the trouble. I assume that you're trying to install the plugin "Icon" and as soon as you click on the plugin tab in XD you're getting this error. If yes, I would request you to please try the solution suggested in the correct answer to this post: https://community.adobe.com/t5/adobe-xd/connect-to-internet-to-browse-plugins-in-xd/m-p/10997607#M29194 and let us know if that helps. 

     

    If you're only facing trouble using the "Icon" plugin, please contact the plugin support directly using their contact us page.

     

    We will try our best to help.

     

    Thanks,

    Harshika

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