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Inspiring
Nov 24, 2020 1:23 PM UTC
Answered

Error while publishing, creating and opening shared links in XD.

Hello,

 

I cannot share protoypes. Always get an 4005 error although my e-mail address is confirmed. Yesterday publishing worked, today not. None of my documents, even new one, can be published. 

 

I'm using the most recent version of Adobe XD.

 

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CRiosRSTCorrect answer
Inspiring
Nov 24, 2020 2:02 PM UTC

Looks like prototype links are back up!

24 replies

Participant
Nov 24, 2020 1:34 PM UTC
Hello everyone,
i have a big issue, some of my prototype folder are not available anymore. They seem to be broken, maybe is temporarely but i have lost about six months of work here and i'm very worried and restarting the app doesn't solve anything...
 
Somebody from adobe could help me here ?
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Harshika Verma
Community Manager
Community Manager
Nov 24, 2020 1:30 PM UTC

Hi Andreas,

 

Sorry to hear. We are also experiencing the issue with the share services. We are checking at our end and investigating about it. We will update you shortly if there is an server issue at the backend.

 

We are sorry for the inconvenience.

 

Note: Marking it as correct only to highlight.

 

Thanks,

Harshika

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Inspiring
Nov 24, 2020 1:37 PM UTC

Maybe that helps you finding the bug: if you want to add a co-worker it also doesn't work. Error 130

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Inspiring
Nov 24, 2020 1:29 PM UTC

Today I am getting 55:47 Error in XD and can't upload my prototypes on Creative Cloud.

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Participant
Nov 24, 2020 1:28 PM UTC

I can niether update the shareable link nor open it for development. May I know how can i resolve this?

 

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Inspiring
Nov 24, 2020 1:30 PM UTC

Same issue here

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