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Anonymous
April 18, 2022
Answered

Has the free version of Adobe XD (Starter Plan) been discontinued?

Has the free version of Adobe XD (Starter Plan) been discontinued?

I can not update and after uninstalling i only have the option to "try" or "buy" the product.

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    ProDesignTools
    ProDesignToolsCorrect answer
    Community Expert
    April 21, 2022

    Adobe has acknowledged an issue in the version 50 update of XD, but there seems to be a straightforward workaround...

     

    Instead of launching XD from the Creative Cloud Desktop app, try starting it from elsewhere – namely, from the Windows Start menu or the macOS Dock/Launchpad...

     

    Then choose the "Exit XD" button, but see if it still runs.

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    3 replies

    AkinGn
    Community Expert
    AkinGnCommunity Expert
    Community Expert
    April 18, 2022

    Hi, as I'm seeing in this conversation ( https://community.adobe.com/t5/adobe-xd-discussions/can-i-get-a-confirmation-that-adobe-xd-starter-plan-is-cancelled/td-p/12210240 ) you still can use XD in starter plan: https://www.adobe.com/products/xd/pricing/starter-plan.html Happy designing!

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      Florian22645165ph05
      Participating Frequently
      April 18, 2022

      Using this link, i was now able to install the update with the trail version without a credit card.

      https://www.adobe.com/go/direct_business_trials

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        ProDesignTools
        Community Expert
        ProDesignToolsCommunity ExpertCorrect answer
        Community Expert
        April 21, 2022

        Adobe has acknowledged an issue in the version 50 update of XD, but there seems to be a straightforward workaround...

         

        Instead of launching XD from the Creative Cloud Desktop app, try starting it from elsewhere – namely, from the Windows Start menu or the macOS Dock/Launchpad...

         

        Then choose the "Exit XD" button, but see if it still runs.

        Translate
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