I don't have access to download any apps, and I need to IT Administrator permission

Hi Jeivin,

Sorry to hear about the trouble. Could you please try the solution shared on this discussion: https://community.adobe.com/t5/enterprise-teams/dont-t-have-access-to-manage-apps/td-p/10549326?page=1

Let us know if this helps or if you need any further assistance.

Regards

Rishabh