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Rubestia
Participant
Aug 26, 2020 3:48 PM UTC
Answered

Keyboard Shortcuts switches between Design, Prototype and share mode

My keyboards default language/layout is Latin American spanish because of this I need to type option(alt)+2 to get "@" or option(alt)+3 to get #, But now when i do so the app switches between design, prototype and share mode and not only it's annoying but it also affects how keyboards function with preset key combinations to enter symbols/special characters. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

{Renamed By MOD}

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    Arun Kaza
    Arun KazaCorrect answer
    Adobe Employee
    Sep 23, 2020 6:35 AM UTC

    Please note that we are working on the keyboard shortcut issue still being seen on windows platform. It would be available soon in one of the upcoming releases. 

     

    Best,

    Arun

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    34 replies

    Amadeusz Wąsik
    Known Participant
    Sep 21, 2020 5:27 PM UTC

    Adobe XD team surprises me every update. Learn how windows works...

     

    First things first - old bug, still (from about 5-6 updates) not fixed:
    Shift + Alt (grammar) + S

    It's set as "save as...", NEVER use grammar Alt as shortcut! This should be a polish "Ś".

     

    Second - who was so genius to set Alt+1 / Alt+2 / Alt+3 as shortcuts to design/prototype/share?

    From years, adobe xd don't have any glyphs panel. Many experienced designers know shortcuts to most popular glyphs, but now you ruined even that...

     

    Example: "–" (long dash) = Alt + 1 + 5 + 0 (Alt150)

     

    Guess what happens when u hit number "1" with Alt held down...

     

    Offcourse for my favourite admin:
    Windows 10 Pro
    Adobe XD: 4.3.57.2

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      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      Sep 22, 2020 11:39 PM UTC

      Hi there,

       

      We understand your frustration and we would feel the same in your situation. We have seen issues regarding the shortcuts in past. Would you mind sharing the screenshot of your about XD info page as it looks like the issue is fixed with XD 33 release?

       

      We will try our best to help.

       

      Thanks,

      Harshika

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      Amadeusz Wąsik
      Known Participant
      Sep 23, 2020 6:37 AM UTC

      No difference - both issues still exist.

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      liam-p
      Known Participant
      Sep 11, 2020 9:15 AM UTC

      Please please please change the Switch to Share mode shortcut on a Mac:

      • ⌥3

       

      On a Mac keyboard (UK layout) this the the key sequence for the # (hash) character.....needed suprisingly often in UI design....

       

      Currently I have to go off to another application (any) type the # there and copy and paste it back into XD....delightful!!

       

      please fix this....

       

      Translate
      Kenneth Kawamoto
      Community Expert
      Kenneth KawamotoCommunity Expert
      Community Expert
      Sep 11, 2020 11:37 AM UTC

      This was fixed with version 32.2 - can you update your XD and see if it's fixed?

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        noco
        Participant
        Sep 16, 2020 8:04 AM UTC

        Hello, 
        Just update to 33.0.12 version of XD but always the problem : I can't use ALT + numeric keyboard. 
        I'm on Windows 10. Thanks in adavance 🙂 

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        Rishabh_Tiwari
        Rishabh_Tiwari
        Legend
        Sep 4, 2020 12:27 PM UTC

        Hi All,

         

        Thank you for your patience. This issue has been addressed in the latest release of XD which is 32.2.22. Please update this discussion in case if you need any further assistance.

         

        Regards

        Rishabh

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          Joel Ventura
          Joel Ventura
          Participant
          Sep 4, 2020 8:40 AM UTC

          Hi all. 

          With new update, the shortcut option+2 appeared. it happens that now, everytime i try to type an email address for example, it toggles to Prototype Mode.

          I am on a Mac

          How can i put this shortcut off?
          Thanks

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            Rishabh_Tiwari
            Rishabh_Tiwari
            Legend
            Sep 4, 2020 11:54 AM UTC

            Hi Joel,

             

            Sorry to hear about the trouble. Could you please update XD to the latest version which is 32.2.22 and let us know if it works or if you are still facing any issue with shortcuts?

             

            Regards

            Rishabh

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            nj-a
            Inspiring
            Sep 3, 2020 3:57 PM UTC

            I can't type a hashtag in this version of Xd... It brings up the share panel instead. 

             

            The key command shortcuts should be overridden when you're typing - I need to be able to type certain characters!

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              Rishabh_Tiwari
              Rishabh_Tiwari
              Legend
              Sep 3, 2020 4:36 PM UTC

              Hi there,

               

              Sorry to hear about the trouble. We have already escalated it to the Engineering team and they are working on it. The fix should be available in future releases.

               

              Regards

              Rishabh

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              David5FE9
              Participant
              Aug 31, 2020 9:42 PM UTC

              Since the new shortcuts to acces the design, prototype and share tabs were added, I'm unable to press Option+3 to type down the hash symbol "#". This is quiet inefficient since i have to type the symbol outside the application and proceed to paste it in the XD file.

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              Harshika Verma
              Community Manager
              Harshika VermaCommunity Manager
              Community Manager
              Aug 31, 2020 10:39 PM UTC

              Hi there,

               

              We understand it could be frustrating for you. The team is already aware of the issue and is working on the bug logged. You will definitely see the improvements in the future releases of XD.

               

              We are sorry for the inconvenience.

               

              Thanks,

              Harshika

              Translate
              tomasš18438027
              Inspiring
              Aug 29, 2020 4:28 PM UTC

              When i edit text i need special characters like € (alt + 0128), guess what i get after latest update, i get switched to prototype mode and no way to use special chatacters only option to copy paste them from other place. Please disable mode switching shortcuts in text edit mode!

              Translate
              Harshika Verma
              Community Manager
              Harshika VermaCommunity Manager
              Community Manager
              Aug 31, 2020 10:08 PM UTC

              Hi there,

               

              We are sorry for the frustration. The bug is logged for the issue and the team is investigating on it. You will definitely see the improvements in the future releases of XD.

               

              We are sorry for the inconvenience.

               

              Thanks,

              Harshika

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              rodrigod95218650
              Participant
              Aug 26, 2020 11:28 PM UTC

              Hi @Rishabh

              How we can download the previous version ?
              In the adobe cloud app manager, the dotted button not show this options. Do you have a link for download it 

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              Rishabh_Tiwari
              Rishabh_Tiwari
              Legend
              Aug 27, 2020 11:24 AM UTC

              Hi Rodrigo,

               

              Thanks for reaching out. To install the previous version of Adobe apps, please refer to this article:https://helpx.adobe.com/download-install/using/install-previous-version.html

               

              Let us know if this helps or if you need any further assistance.

               

              Regards

              Rishabh

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              Joely10623436
              Community Expert
              Joely10623436Community Expert
              Community Expert
              Aug 26, 2020 9:42 PM UTC

              Seriously, who @ the XD team came up with this move? Shortcuts with ALT/Option + a number.

               

              On Swiss/French Keyboards the # is made like this.

               

              And still no custom Shurtcuts/Prefs in XD 😞

               

              @Preran

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              Harshika Verma
              Community Manager
              Harshika VermaCommunity Manager
              Community Manager
              Aug 26, 2020 11:04 PM UTC

              Hi there,

               

              We apologize for the frustration. We have already highlighted the issue with the team and logged a bug for the issue. The team is working on it and we will definitely update you as soon as we hear any updates from the team.

               

              We are sorry for the inconvenience.

               

              Thanks,

              Harshika

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              Rishabh_Tiwari
              Rishabh_Tiwari
              Legend
              Aug 26, 2020 7:27 PM UTC

              Hi there,

               

              We're so sorry to hear about the trouble. We have already highlighted this to the Engineering team and they are investigating this. We'll update this discussion as soon as we hear from them.

               

              Regards

              Rishabh

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