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shoval5E9E
Participant
Mar 12, 2021 2:26 PM UTC
Answered

Libraries

hi, i can"t import files from the libraries in XD.

I have this problem only in XD (the libraries work perfectly in photoshop, InDesign and Illustrator).

Anyone had a similar problem? Someone has a solution?

Thanks

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      3 replies

      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      Apr 5, 2021 4:35 AM UTC

      Hi there,

       

      We would like to follow up on your issue. We had some sync issues in the past few days which might affect your workflow. Are you still experiencing the issue?

       

      Please feel free to update the discussion if you need further assistance from us.

       

      We would be happy to help.

       

      Thanks,

      Harshika

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      Spas K.
      Community Expert
      Spas K.Community Expert
      Community Expert
      Mar 13, 2021 8:59 AM UTC

      Can you elaborate a bit on the problem? Are you able to see the libraries, but nothing happens when you try to import? Or do you not see them at all? Do you get some error or something?

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        Ares Hovhannesyan
        Community Expert
        Ares HovhannesyanCommunity ExpertCorrect answer
        Community Expert
        Mar 12, 2021 4:08 PM UTC

        Please review https://community.adobe.com/t5/creative-cloud-services/cc-libraries-sync-error/td-p/10901142

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