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S
shoval5E9E
Participant
March 12, 2021
Answered

Libraries

  • March 12, 2021
  • 3 replies
  • 613 views

hi, i can"t import files from the libraries in XD.

I have this problem only in XD (the libraries work perfectly in photoshop, InDesign and Illustrator).

Anyone had a similar problem? Someone has a solution?

Thanks

      This topic has been closed for replies.

      3 replies

      HARSHIKA_VERMA
      Community Manager
      HARSHIKA_VERMACommunity Manager
      Community Manager
      April 5, 2021

      Hi there,

       

      We would like to follow up on your issue. We had some sync issues in the past few days which might affect your workflow. Are you still experiencing the issue?

       

      Please feel free to update the discussion if you need further assistance from us.

       

      We would be happy to help.

       

      Thanks,

      Harshika

      Spas K.
      Community Expert
      Spas K.Community Expert
      Community Expert
      March 13, 2021

      Can you elaborate a bit on the problem? Are you able to see the libraries, but nothing happens when you try to import? Or do you not see them at all? Do you get some error or something?

        Ares Hovhannesyan
        Community Expert
        Ares HovhannesyanCommunity ExpertCorrect answer
        Community Expert
        March 12, 2021

        Please review https://community.adobe.com/t5/creative-cloud-services/cc-libraries-sync-error/td-p/10901142

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