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adrianp37903196
Inspiring
November 12, 2020
Answered

Loading a XD file stuck loading forever

  • November 12, 2020
  • 11 replies
  • 13022 views

Im loading a file from my computer and it gets stuck at the end.

This occurs only after using the app for awhile and want to load a 2nd file. First file after launch always seems to work. Never happened before and been using for months now.

 

Seem issue is old from this thread: https://community.adobe.com/t5/adobe-xd/get-stuck-when-open-file-in-adobe-xd/td-p/9889591?page=1

But no clear solution or reason for this to happen.

The computer is a pretty strong one and all my other apps work fine. I can run a million tabs so so I know it isn't my hardware.

Only way to get around this is to shutdown XD and load the first file as my wanted file. Pretty much can only have one file open at a time.

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      Correct answer adrianp37903196

      At least we are not alone. Thanks for the info, i found also if i load couple of quickly it can work but if i wait the cloud disconnect will set it and its game over.

      For your information, i basically started over with fresh doc. Seems issue has came up less recently after starting over (took a long time redoing work) but a couple of docs will without fail cause this cloud disconnect problem.

      Starting over sucks but seems to work, complexity of file and interconnected components from other docs i think is a big reason for this issue.

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      adrianp37903196Author
      Inspiring
      November 12, 2020

      I found the issue is related to using local files. If anyone has this same issue just don't open files from your computer XD won't communicate to cloud docs anymore and you won't be able to even open any files.

      I originally moved to local because saving files to cloud seemed to take longer but actually, it made life worse as i couldn't open files anymore.

      Only use cloud docs.

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