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Enrico267819608vfm
Participant
October 25, 2022
Answered

Massive Geschwindigkeitsprobleme bei Darstellung auf iPhone

  • October 25, 2022
  • 1 reply
  • 363 views

Ich habe seit einiger Zeit MASSIVE Geschwindigkeitsprobleme mit der Darstellung von Designs auf dem iPhone. Bei jeder XD-Datei - egal welcher Größe, ist das Design fast nicht scrollbar auf dem iPhone. Gerräte sind macOS 12.6 und iOS 16. Bis jetzt finde ich nur Threads in Englisch - ohne Lösung darin. KAnn jemand aushelfen? XD ist für mich quasi unnutzbar...

    This topic has been closed for replies.
    Correct answer HARSHIKA_VERMA

    Hi @Enrico267819608vfm,

     

    We understand how frustrating it could be. If I heard you right, you're experiencing a similar problem mentioned here: https://community.adobe.com/t5/adobe-xd-discussions/xd-app-lagging-on-mobile/td-p/12503034.

     

    If yes, then we would like to inform you it's a known issue, and the bug has already been logged for it. However, few customers are able to solve the issue by updating to iOS 16.1. Please upgrade and let us know if that fixes the issue.

     

    Thanks,

    Harshika

     

     

    1 reply

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity ManagerCorrect answer
    Community Manager
    October 28, 2022

    Hi @Enrico267819608vfm,

     

    We understand how frustrating it could be. If I heard you right, you're experiencing a similar problem mentioned here: https://community.adobe.com/t5/adobe-xd-discussions/xd-app-lagging-on-mobile/td-p/12503034.

     

    If yes, then we would like to inform you it's a known issue, and the bug has already been logged for it. However, few customers are able to solve the issue by updating to iOS 16.1. Please upgrade and let us know if that fixes the issue.

     

    Thanks,

    Harshika

     

     

    E
    Enrico267819608vfmAuthor
    Participant
    October 28, 2022

    Hello Harshika,

    I updates today - the problem is solved. Thank you. 

      HARSHIKA_VERMA
      Community Manager
      HARSHIKA_VERMACommunity Manager
      Community Manager
      October 31, 2022

      Glad to hear you're back on track. Please feel free to reach out if you need further assistance from us.

       

      We would be happy to help.

       

      Thanks,

      Harshika

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