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Enrico267819608vfm
Participant
Oct 25, 2022 12:58 PM UTC
Answered

Massive Geschwindigkeitsprobleme bei Darstellung auf iPhone

Ich habe seit einiger Zeit MASSIVE Geschwindigkeitsprobleme mit der Darstellung von Designs auf dem iPhone. Bei jeder XD-Datei - egal welcher Größe, ist das Design fast nicht scrollbar auf dem iPhone. Gerräte sind macOS 12.6 und iOS 16. Bis jetzt finde ich nur Threads in Englisch - ohne Lösung darin. KAnn jemand aushelfen? XD ist für mich quasi unnutzbar...

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    Harshika Verma
    Harshika VermaCorrect answer
    Community Manager
    Oct 28, 2022 8:31 PM UTC

    Hi @Enrico267819608vfm,

     

    We understand how frustrating it could be. If I heard you right, you're experiencing a similar problem mentioned here: https://community.adobe.com/t5/adobe-xd-discussions/xd-app-lagging-on-mobile/td-p/12503034.

     

    If yes, then we would like to inform you it's a known issue, and the bug has already been logged for it. However, few customers are able to solve the issue by updating to iOS 16.1. Please upgrade and let us know if that fixes the issue.

     

    Thanks,

    Harshika

     

     

    View reply

    3 replies

    Harshika Verma
    Community Manager
    Harshika VermaCommunity ManagerCorrect answer
    Community Manager
    Oct 28, 2022 8:31 PM UTC

    Hi @Enrico267819608vfm,

     

    We understand how frustrating it could be. If I heard you right, you're experiencing a similar problem mentioned here: https://community.adobe.com/t5/adobe-xd-discussions/xd-app-lagging-on-mobile/td-p/12503034.

     

    If yes, then we would like to inform you it's a known issue, and the bug has already been logged for it. However, few customers are able to solve the issue by updating to iOS 16.1. Please upgrade and let us know if that fixes the issue.

     

    Thanks,

    Harshika

     

     

    Translate
    Enrico267819608vfmAuthor
    Participant
    Oct 28, 2022 8:34 PM UTC

    Hello Harshika,

    I updates today - the problem is solved. Thank you. 

    Translate
      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      Oct 31, 2022 4:57 PM UTC

      Glad to hear you're back on track. Please feel free to reach out if you need further assistance from us.

       

      We would be happy to help.

       

      Thanks,

      Harshika

      Translate
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