Message d'erreur 505, échec du téléchargement / Error 505 download failed

Question

Bonjour, J'essaye d'installer l'application Adobe XD sous windows 10 depuis creative cloud mais à chaque fois le téléchargement se stoppe avec le message "erreur 505". Avez vous une solution ?
Merci d'avance.
/ Hi, I tried to download the application adobe XD on windows10 from creative cloud desktop, but each time the download failed with the message "error 505". Could anyone have a solution ? Thanks a lot.

hortense0D4C · Accepted Answer

Hello Harshika,Thank you for your answer and links which helped me a lot.I tried everything, but I found a solution :> I had to find the "Secondary Logon Windows service" in Windows computer management > and put "Secondary Logon" startup type > on "automatic" mode.Best regards,H

Harshika Verma · Answer

Hi there,

Sorry for the trouble. Would you mind trying the steps suggested in this article: https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error505 and see if that helps?

I would also suggest checking this post; https://community.adobe.com/t5/download-install/error-505-for-creative-cloud-update-and-xd-installation/td-p/10992341

Let us know if you need further assistance. We would be happy to help.

Thanks,

Harshika

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