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Dakshaini232381360xfq
Participant
Oct 10, 2022 10:09 AM UTC
Answered

Missing Adobe XD files on Creative cloud

My subscription has recently ended around 2 weeks ago and all my files have gone missing from the creative cloud. Can someone please tell me what I can do? 

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    AkinGn
    AkinGnCorrect answer
    Community Expert
    Oct 10, 2022 12:11 PM UTC

    Hi @Dakshaini232381360xfq, as I see in this conversation: https://community.adobe.com/t5/adobe-xd-discussions/missing-cloud-files-in-adobe-xd/td-p/11838202 , if you haven't done yet, I'd also suggest checking https://assets.adobe.com/cloud-documents , after making sure that you signed up with your previous account, that's where all the uploaded cloud documents are. Hope this helps!

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    AkinGn
    Community Expert
    AkinGnCommunity ExpertCorrect answer
    Community Expert
    Oct 10, 2022 12:11 PM UTC

    Hi @Dakshaini232381360xfq, as I see in this conversation: https://community.adobe.com/t5/adobe-xd-discussions/missing-cloud-files-in-adobe-xd/td-p/11838202 , if you haven't done yet, I'd also suggest checking https://assets.adobe.com/cloud-documents , after making sure that you signed up with your previous account, that's where all the uploaded cloud documents are. Hope this helps!

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