no tengo aceso a los links publicados en Adobe Xd

Forum|Forum|6 years ago
March 17, 2020
1 답변
372 조회

presento problemas par ver los links a los prototipos publicados en mi cuenta

이 주제는 답변이 닫혔습니다.

최고의 답변: Harshika Verma

Thank you for sharing the information. However, there was an issue with the prototype links which has been resolved now. May be that is the reason you are back on track.

Please feel free to reach out to us in the future. We will be happy to help.

Thanks,

Harshika

Harshika Verma

Community Manager

Hi Farrens,

We are sorry to hear that you're having trouble accessing the XD links. We would like to know a few more details like-

Is it happening with all the files or with a specific file?
Is it happening with all the links or with a specific links?
Would you mind telling us the country region you are located in?
Have you tried switching to a different network like VPN?

Let us know if that heps. We will try our best to help.

Thanks,

Harshika

F

Farrens-Carreno작성자

Participant

Hola Harshika

Actualmente el problema de acceso está solventado, no obstante te comparto algunos la información que solicitas en caso que requieran replicar la falla para hacerle segumiento:

1.- Fallo el acceso a todos los links de los archivos publicados en creative cloud (enlaces de adobe XD)

2.- Accedo desde Caracas Venezuela

3.- No utilizo VPN

Harshika Verma

답변

Community Manager

Thank you for sharing the information. However, there was an issue with the prototype links which has been resolved now. May be that is the reason you are back on track.

Please feel free to reach out to us in the future. We will be happy to help.

Thanks,

Harshika

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