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Participant
December 22, 2021
Question

Owner of document without account

  • December 22, 2021
  • 1 reply
  • 450 views

Hi! My colleague is leaving the company and she is the owner of several documents. Her subscription will be canceled and I guess the account will be deleted. What will happen to the documents she has shared with me? Will I be able to open them?

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    1 reply

    Ares Hovhannesyan
    Community Expert
    Community Expert
    December 22, 2021
    Participant
    December 22, 2021

    Thank you for your reply!
    I know that I unfortunatly can not take over the ownership of the documents. I will do "save as" for the important ones (libraries), so that I become the owner. But can I open her documents in the future, or will they dissappear with her account? Will the connection between her old library and my old documents still work?

    Ares Hovhannesyan
    Community Expert
    Community Expert
    December 23, 2021

    I dont think so. Due to logic all files become permanently deleted will be lost. 

    Where can I find my missing Creative Cloud files? (adobe.com)