Skip to main content
Surrey Creative
Participant
Nov 11, 2021 9:16 AM UTC
Question

Processor and memory overload causing instability in latest version of XD (45.0.62)

Seems that this issue is back again after the latest update XD v 45.0.62

 

Loading a cloud document kills my machine, when working on a cloud document my pc dies during auto save. If I work on a local document the application is just really buggy with freezes and crashes, usually around the point where the document is saved.

 

Previous version was fine. Although I can't roll back to it because my latest cloud documents won't open in it.

This topic is closed to new replies. Start a new post to keep the conversation going.

2 replies

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
Nov 11, 2021 11:45 PM UTC

Hi

 

We are sorry for the frustration. We would request you to please share details asked here: https://community.adobe.com/t5/adobe-xd-discussions/xd-44-xd-freezes-while-auto-saving/m-p/12518065#M57373 with me so that we can investigate on the issue.

 

We will try our best to help.

 

Thanks,

Harshika

Translate
italosan
Community Expert
italosanCommunity Expert
Community Expert
Nov 11, 2021 11:20 AM UTC

Hi, what OS are you running Adobe XD on? Could you attach a screenshot of all active processes inherent to Adobe XD?

Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices