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Cassidy5EEA
Participant
September 3, 2021
Question

"There was a problem with the playback action"

  • September 3, 2021
  • 1 reply
  • 679 views

Created a project in XD with audio, the audio works when I play it on my laptop...however when I send the link to my iphone along with my friend's iphones, the audio will not play and it says "there was a problem with the playback action" 

 

I have tried restarting everything and updating...along with checking settings and xd audio access. Nothing is working. 

 

Hoping there is a solution to this?

    This topic has been closed for replies.

    1 reply

    C
    Community Manager
    Chethan GirishCommunity Manager
    Community Manager
    September 6, 2021

    Hi There,

     

    Thanks for reaching out and sorry for the trouble. I found a similar thread in our community forum and could you please try the workaround suggested here:https://community.adobe.com/t5/adobe-xd-discussions/quot-error-there-was-a-problem-with-the-playback-action-quot-while-previewing-my-audio-playback-in/td-p/11929409 and let us know if that helps? 

     

    Please let us know if you need more assistance on this. We'd be happy to help

    Thanks,

    Chethan

    D
    default9hdg6hma4zqg
    Participant
    December 2, 2022

    Hi Chethan, 

    This does not work. Can you figure out a solution? 
    Video playback works fine but audio playback does not. 

    -M

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