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StephenPlasman
Participant
May 25, 2020
Question

Unable to install the web export plugin in Adobe XD

  • May 25, 2020
  • 1 reply
  • 2222 views

Hello everybody,
I did not find a post for my problem. I cannot install the Web export plugin for Adobe Xd. I manage to install other plugins. The error message is: Failed to install the plug-in (error: errno: 5). Has anyone ever had this kind of problem? I have already successfully installed it. Thank you so much.

 

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    1 reply

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity Manager
    Community Manager
    May 25, 2020

    Hi Stephen,

     

    Sorry to hear about the trouble. Could you please try the suggestions shared on this discussion: https://community.adobe.com/t5/adobe-xd/extensibility-error-installing-plugin-in-xd/m-p/10848199?page=1#M21651

     

    Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

    5
    5FF2
    Participant
    September 10, 2020

    Hi Rishabh,

     

    I have the same problem. I went through all links looking for help including the link you have provided. Nothing worked. I get the same error while trying to install the same Web Export plugin. Other plugins are installing with no issue. I have no way to export some of my web asstes. 

     

    Regards

    Uvin

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity Manager
    Community Manager
    September 10, 2020

    Hi there,

     

    Sorry to hear about the trouble. Could you please turn off the Anti-virus and then try installing the plugin. If that doesn't help, please share the version of XD and the Operating System.

     

    Regards

    Rishabh

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