Skip to main content
Janey2338141125aj
Participant
Nov 28, 2022 12:27 PM UTC
Answered

unable to load. the cloud isnt syncing.

Hee, all the steps that are stated on the website about updating creative cloud app, restart creative cloud app, restart adobe xd, restart your computer. i did everything but nothing is working. can someone please help me? 

    This topic is closed to new replies. Start a new post to keep the conversation going.
    AkinGn
    AkinGnCorrect answer
    Community Expert
    Nov 28, 2022 3:50 PM UTC

    Hi @Janey2338141125aj, as I see in this conversation ( https://community.adobe.com/t5/creative-cloud-services-discussions/creative-cloud-unable-to-sync/td-p/8479818 ), I'd make sure I checked all the suggestions at link https://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html Hope this helps!

    View reply

    1 reply

    AkinGn
    Community Expert
    AkinGnCommunity ExpertCorrect answer
    Community Expert
    Nov 28, 2022 3:50 PM UTC

    Hi @Janey2338141125aj, as I see in this conversation ( https://community.adobe.com/t5/creative-cloud-services-discussions/creative-cloud-unable-to-sync/td-p/8479818 ), I'd make sure I checked all the suggestions at link https://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html Hope this helps!

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices