Unable to sync libraries and getting error - "Libraries sync error" in XD 44 version

6 replies
909 views
Translate

I have a problem.

File syncing to cloude is very slow. I finally get the message

I have the latest version of xd.

{Title Renamed by MOD}

This topic is closed to new replies. Start a new post to keep the conversation going.

Rishabh_Tiwari

Legend

Hi there,

Sorry to hear about the trouble. Please try the suggestions shared here https://community.adobe.com/t5/creative-cloud-services-discussions/cc-libraries-sync-error/td-p/10901142 and let us know if this helps or if you need any further assistance.

Regards

Rishabh

Translate

M

Marko5DA6Author

Participant

Thanks, but it is the same.

Where can I send a log file.

Can I delete all items in Cleaner Tool.

Thanks

Translate

Harshika Verma

Community Manager

Hi Marko5DA6,

We are sorry for the delay in response. Are you still experiencing the issue with XD 45 version? If yes, then please upload the logs to a shared location such as Creative Cloud or Dropbox and share the URL with me over a private message.

Please also share the screenshot of your About XD page

We will try our best to help.

Thanks,

Harshika

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.