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Participant
Jan 6, 2022 6:31 AM UTC
Question

Unable to update/publish link Error: something went wrong

Hello,

 

As working on a project, coming across this issue where I am unable to create or update the publish links of a file. The file gets stuck at some percentage and then its gives out the error : Something went wrong.

Please look into it and oblige.

Regards.

 

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4 replies

AkinGn
Community Expert
Community Expert
Jan 6, 2022 11:07 PM UTC

Hi @Akshay22528036h4ex , sorry to hear you've experienced that trouble, as I also said in this conversation ( https://community.adobe.com/t5/adobe-xd-discussions/link-is-getting-stuck-at-50-while-updating/td-p/12637594 ), signing out and signing back in to your Adobe CC account might resolve the issue: https://community.adobe.com/t5/adobe-xd-discussions/stuck-on-creating-public-link/td-p/11798002 ) Hope this helps.

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Participant
Jan 7, 2022 2:43 AM UTC

Hey @AkinGn,
Thank you for your reply. I had tried signing out and signing into my Account, but of no help. Tried different things as well, no Luck!  And eventually in the evening it ran smoothly.

So all good for now.

Thanks.

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Rishabh_Tiwari
Legend
Jan 6, 2022 12:38 PM UTC

Hi there,


Sorry to hear about the trouble. Could you please confirm if it is still happening or its working now? In case if it is still not working, please share the version of XD and also confirm if it is happening with a specific file or multiple files?

 

Regards

Rishabh

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Participant
Jan 7, 2022 2:40 AM UTC

Hey @Rishabh_Tiwari,

Thank you for replying back, but late in the evening it started working fine. So all good for now.

Thanks.

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