Participant

Answered

Undo or CTRL+Z not working at XD

Forum|Forum|8 years ago
June 10, 2017
43 replies
63659 views

Hello

I am creating a new project at windows platform. It starts good but after 2 hours later undo option had become disable and ctrl+z is not working .

Any suggestion or help please !

Thanks in Advance

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

[Moved from Comments forum to specific Program forum... Mod]

This topic has been closed for replies.

Correct answer muhammed shamsudeen

Reinstall the Xd app then it works.

Show previous replies

SamTheDesigner

Participant

Hi Guys,

These days i am facing a weird problem in XD. Working for sometime on any XD file, i am not able to do CTRL+Z (Undo) not happening. I had to restart XD again.

Are you guys also facing this issue. Any solution to solve this issue.

By the way i am using Windows 10.

Thanks

Sampath Kumar Ch

Rishabh_Tiwari

Community Manager

Hi there,

Sorry to hear about the trouble. Could you please try the suggestion shared in this similar discussion: https://community.adobe.com/t5/adobe-xd/undo-or-ctrl-z-not-working-at-xd/m-p/9193689?page=4#M2772

If that doesn't help, please share a few more details like:

Are you able to undo in paint application?
Are you able to undo in XD by going to edit in the menu and clicking on Undo?

Regards

Rishabh

SamTheDesigner

Participant

Hi Rishab,

My system is up to date updated. Still i am facing the same issue.

1) Yes, i am able to do undo in paint.

2) I dont see any edit or undo option in menu.

Thanks

Sampath Kumar Ch

杨

杨5DAA

Participant

【window】新版本xd经常性奔溃、时常无法使用撤销键和重做键，望解决。xd版本33.0.12.8

杨

杨5DAA

Participant

我的邮箱是1756306719@qq.com

twoeot94913586

Participant

+1

A

Alan0D4C

Participant

This issue is getting worse and worse. I recently updated XD to the newest version and it still there. After 10 minutes working on a job, the Undo function stops working. Don't know how to fix it anymore... Reopen the XD, the Windows, and nothing...

Rishabh_Tiwari

Community Manager

Hi Alan,

We're so sorry to hear about the trouble. Could you please try the suggestion shared here: https://community.adobe.com/t5/adobe-xd/undo-or-ctrl-z-not-working-at-xd/m-p/9193689?page=4#M2772

If this doesn't help, please share a few more details like:

The version of XD and the Windows OS build.
When it happens again, please make a note of the time stamp and share the system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

Regards

Rishabh

daniyars50689410

Participant

I've migrated to windows and this happened in my case, too! 2 separate pcs, latest windows 10 with all updates, just can't undo anything, and there's no way to remap the undo action. This makes XD virtually unusable, which drives me insane since it's my main UI prototyping tool for many years. Please escalate this issue with QA, It's blocking the entire functionality

daniyars50689410

Participant

I've noticed that this might have something to do with auto keyboard layout switcher app and windows settings, but didn't yet test it our https://answers.microsoft.com/en-us/windows/forum/all/ctrlz-not-working-in-any-application-windows-10/1d9b6b5d-08f4-4850-8a60-14b3135c6526

Leam-Leam

Participant

This problem has not been resolved for the last 4 years.
Wonderful.

rorofernandez

Participant

This is frustating as I just experience this today of not being able to undo on Adobe XD. I did update via Creative Cloud yesterday and this happens.

Any solution for this?

FrancoBits

Legend

I had this same problem last week. Ill keep an eye if this happens again.

Rishabh_Tiwari

Community Manager

Hi Franco,

Sorry to hear about the trouble. Along with the suggestion shared in this post, I'd also request you to observe a few more things like:

Does restarting Adobe XD solves the issue?
When this happens please check if it is the issue with just the shortcut or you are unable to undo manually by right-clicking?
When this happens do you simultaneously work on any other application? This is just to check if there is any conflict with other apps?

We'll try to understand the pattern to investigate this further.

Regards

Rishabh

T

thomash79279681

Participant

Hi there, i am also having the same problem on Windows since last update. Usually, it takes about an hour or so and then CTRL-Z just stops working. All other keyboard commands still work though.

1. Restarting XD solves the issue

2. When CTRL-Z stops working, Undo is also grayed out in the Context Menu and can not be used.

3. CTRL-Z keeps working in other applications (for example PS open at the same time)

Elen5FBC

Participant

IS there settings menu?or How can i do UNDO,if my ctrl Z isnt working?

V

Vertika Gupta

Community Manager

Hi There,

Are you trying to say, using ctrl+Z you are not able to undo in XD.

Can you please confirm are you able to undo using same cmd in other application like wordpad etc?

Are you able to undo in XD by going to edit in menu and clicking on Undo?

I feel issue is not specific to XD, it may be happening with other app too.

Please share video, so i can help you more.

Thanks,

Vertika Gupta

Adobe XD

M

muhammed shamsudeenCorrect answer

Participant

Reinstall the Xd app then it works.

Erkki.Dreiak

Participant

I've experienced this bug as well - really annoying!

The easiest fix that seems to work is to create a new project (but keeping the old one open), then simply copy all of the content from the old to the new project. Then you can carry on working normally while not losing any of your work.

A

asia mahmooda36093577

Participant

Same Problem

I lost my whole design and Undo doesn't work

Show more replies

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded