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t_sanders
Participant
Jan 9, 2017 8:55 AM UTC
Answered

Wacom tablet issues with Xd on Windows?

Hi,

iI can't use my Wacom Intuos Pro tablet with Adobe Xd (windows 10).

I can navigate through the interface, but can't use the tablet on the artboard.


It seems the pen events are not recognized by the Xd workspace.

Can anyone else confirm this issue?

Is this a bug or should this be a feature request.

What can I do to make things work?


Thanks.

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    t_sandersCorrect answer
    Participant
    Jan 31, 2018 10:05 AM UTC

    At the feature request (Pen and touch support in windows 10 – Adobe XD Feedback : Feature Requests & Bugs ) a workaround is described. It works for me!

    Wacom users can turn off "Windows Ink" in the settings, which enables the pen / touch support in XD. However, this disables some other features of your tablet.

    If I knew this earlier...........

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    fratila_vlad
    fratila_vlad
    Participating Frequently
    Jan 9, 2017 9:37 AM UTC

    Hi,

    We are still working on perfecting the Touch and Pen workflows. For the moment, they are disabled in the design workspace.

    They will be available in a future release.

    Thanks,

    Vlad

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      rmarye
      Participant
      Jan 18, 2017 3:25 PM UTC

      Um...don't need to be snippy here, but if I can't use touch or my pen, how exactly am I supposed to use the product at all?

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        elainecc
        elainecc
        Participating Frequently
        Jan 19, 2017 1:31 AM UTC

        Hi, rmarye

        Unfortunately, if you're only on touch and pen workflows, you can't quite use Adobe XD yet. However, most of the hardware that we're aware of has a trackpad or mouse. While it's suboptimal for people like you, we're hoping that the final pen and touch implementation will help you in your design process.

        Definitely upvote this story to get the latest news on when we deliver this feature. Pen and touch support in windows 10 – Adobe XD Feedback : Feature Requests & Bugs

        Hope that helps!

        -Elaine

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