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Participant
June 21, 2021
Question

When trying to open Adobe XD, it crashing.

  • June 21, 2021
  • 1 reply
  • 298 views

Adobe XD keeps crashing after I open it

 

 

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This topic has been closed for replies.

1 reply

Harshika Verma
Community Manager
Community Manager
June 21, 2021

Hi jonyi91805118,

 

We are sorry to hear you are unable to open Adobe XD. We'd like to investigate the issue, could you please share the Adobe Logs and Crash dumps by uploading them to a shared location such as CC or Dropbox and share the URL with me over a PM or here? Please share the version of XD and the OS of your machine. Have you tried the steps suggested in this post: https://community.adobe.com/t5/adobe-xd/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-windows-10/td-p/10602095 and see if that helps?

 

I will try my best to help.

 

Thanks,

Harshika