Skip to main content
Participant
May 15, 2023
Question

XD geht nicht auf

  • May 15, 2023
  • 2 replies
  • 391 views

Habe gerade XD installiert, jedoch erscheint sofort das Feld "Adobe XD wurde unerwartet beendet".

Was ist da los? Kann mir bitte jemand helfen?

 

    This topic has been closed for replies.

    2 replies

    Rishabh_Tiwari
    Community Manager
    Community Manager
    May 18, 2023

    Hi @Claudia29887165zpuu ,

     

    Sorry to hear about the trouble. If this is happening on macOS, please try the suggestions shared by @AkinGn. If this happening on a Windows machine, please try the suggestions shared here

     

    Let us know if this helps or if you need further assistance.

     

    Thanks

    Rishabh

    AkinGn
    Community Expert
    Community Expert
    May 18, 2023

    Hi @Claudia29887165zpuu, as I see it this solution worked for some users, so if you haven't tried yet, I suggest checking those suggestion in the conversation here:

    "as I see in this conversation: https://community.adobe.com/t5/adobe-xd-discussions/unable-to-launch-adobe-xd-on-macos/td-p/11030758 you might want to uninstall XD using the Creative Cloud Cleaner tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html and try reinstalling it."

    Hope this helps!