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Inspiring
Nov 25, 2020 2:32 PM UTC
Answered

XD Publishing services are down getting error 44:63, 55:63, 500 etc.

I can't update a shared link.

I'm receiving Error 44:63

 

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Harshika Verma
Harshika VermaCorrect answer
Community Manager
Nov 25, 2020 2:59 PM UTC

Hi everyone,

 

Sorry for the trouble and inconvenience that this issue has caused you. The issue related to publishing services is now fixed. 

Please let us know if you're still facing issues while updating or creating prototype links. 

 

Thanks,

Harshika

161 replies

Participant
Dec 1, 2020 6:33 PM UTC

I am still having problems updating my link.  Gets stuck around 54% then it gives me error code 44:15

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nicoleg58015821
Participant
Nov 26, 2020 2:56 PM UTC

Same problem here. XD is also crashing a lot in the lats 2 days. 

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Participant
Nov 25, 2020 9:02 PM UTC

Looks like its working again for me.

I hope thats the case for everyone else...

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Participant
Nov 25, 2020 9:18 PM UTC

I got the same Issue. I can't update links nor can I publish new ones.

I get the following error codes: 55:63 and 55:43 since 2pm GMT+1...

 

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Participant
Nov 25, 2020 8:21 PM UTC

SAME ISSUE, 44:63

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Participant
Nov 25, 2020 8:19 PM UTC

The same problem, help) tomorrow job protection

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Participant
Nov 25, 2020 8:17 PM UTC

I work for a bank and I have an usability test in 5 min and we have a correction to push to the prototype. You can imagine how frustrating this is, because we're getting this error since 7 hours ago. And also, to have to search for the error code on the internet to know if we're the ones with the problem or Adobe. This is so ironic, so not UX. An error code instead of having a clear notification or status, or even better, something to prevent this from happening.

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Participant
Nov 25, 2020 8:11 PM UTC

I too can not update any of my XD design and dev links. I've tried now link as well and failed. 

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lauratme
Participant
Nov 25, 2020 8:04 PM UTC

Hello is there a time frame when the shared link error 44:63 will be resolved today? Thank you

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Participant
Nov 25, 2020 8:04 PM UTC

Facing same issue. Any update how soon this will be resolved @HARSHIKA_VERMA 

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Participant
Nov 25, 2020 7:48 PM UTC

Hello, I have a deadline in few hours and mildly panicing because I suddenly cant create a shared link and

I get 44:63 error.

Please help me fix this issue as soon as possible....

 

 

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