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cadu_ramirez
Inspiring
November 25, 2020
Answered

XD Publishing services are down getting error 44:63, 55:63, 500 etc.

  • November 25, 2020
  • 105 replies
  • 12334 views

I can't update a shared link.

I'm receiving Error 44:63

 

<The Title was renamed by moderator>

    Correct answer HARSHIKA_VERMA

    Hi everyone,

     

    Sorry for the trouble and inconvenience that this issue has caused you. The issue related to publishing services is now fixed. 

    Please let us know if you're still facing issues while updating or creating prototype links. 

     

    Thanks,

    Harshika

    105 replies

    Show previous replies
    R
    richards31560318
    Participant
    November 25, 2020

    I suddenly keep getting this message when trying share an XD link:

     

    Something went wrong.

    Learn More (Error 44:63)

     

    Also does it on a new blank document. Worked yesteday with no problems.

    Also tried re-installing

    Nikolakopoulos D.
    Nikolakopoulos D.
    Participant
    November 25, 2020

    Suddenly today, i can not create or update links on Adobe XD. I get error messages 44:63 and 55:63. Can you help me please? (version 35.1.12.5)

    S
    Stanislav Knopp
    Participant
    November 25, 2020

    I'm experiencing the same issue 3 days in a row. I can't collaborate with my team. Paying 40e per month for non functional Adobe software.

    M
    Maria Teresa Salas
    Participant
    November 25, 2020

    I've been getting the errors 44:63 / 55:56 when I try to update or create a sharing link. Apparently, AWS (Amazon Web Services) is currently having an outage, taking Adobe down with it. So until AWS fixes their issues, Adobe will probably be presenting problems as well. We just have to wait...

    *cries designer tears*

    Aestel
    Aestel
    Participant
    November 25, 2020

    Same issue here.

    Just stayed late at work in order to finish my design in time for my client.

    Tried to share...   44.63 error.

    So frustrating... pffff....

      lauratme
      lauratme
      Participant
      November 25, 2020

      Can't update xd design link to share 44:63 error

      L
      Lanei Poll
      Participant
      November 25, 2020

      I am trying the same difficulty. I can't update the link to share. I already did the whole process that Adobe guides about this type of error, but I was not successful.

      L
      lebarreau
      Participant
      November 25, 2020

      hello, 

      Same problem 😞

      H
      hannesr4178982
      Participant
      November 25, 2020

      Hi

      Same problem, hope this is fixed soon. I need to publish asap

      Ty

      A
      alisas62836625
      Participant
      November 25, 2020

      Hey all,

      I messaged Adobe on Twitter and they confirmed that the publishing service is down because of the AWS outage. No ETA unfortunately.

       

        E
        emad5CB3
        Participant
        November 25, 2020

        we are paying for subscription for god's sake!!

        Thais Lopes
        Thais Lopes
        Participant
        November 25, 2020

        Same problem here! After the last update I can't share my files.

        lauratme
        lauratme
        Participant
        November 25, 2020

        unable to publish link to my xd file for sharing!!!! Have a presentation to do this is bad!

        P
        Pression6
        Participant
        November 25, 2020

        I'm having the same issue 😞

        D
        Dan C.C.
        Participant
        November 25, 2020

        Everything worked fine untill 3-4 hours ago when i tried to update linked with the new changes when Loading got stuck at 50% for a few seconds and  i got "Something went wrong. Please create new link. (Error 55:63)".When i go Manage Links i get "Error 500:Internal Server Error. This asset isn’t available right now.Try visiting this page again later" and can't remove existing link so i can create new one ( Free user ). I deleted the file from cloud so i can re-save it on cloud and expected that the link will be removed due that proccess but looks like link is "carved" in the file and can't find a way to remove it. Any fixes? Thanks in advance

         

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