Skip to main content
Inspiring
November 25, 2020
Answered

XD Publishing services are down getting error 44:63, 55:63, 500 etc.

I can't update a shared link.

I'm receiving Error 44:63

 

<The Title was renamed by moderator>

Harshika Verma
Harshika VermaCorrect answer
Community Manager
November 25, 2020

Hi everyone,

 

Sorry for the trouble and inconvenience that this issue has caused you. The issue related to publishing services is now fixed. 

Please let us know if you're still facing issues while updating or creating prototype links. 

 

Thanks,

Harshika

161 replies

Participant
November 25, 2020

Hi 

I'm trying to update links. all links, gives the same error code  55:63

files that I'm trying to create new links for them, gives error code 44:63

This started just now. worked well all day til now.

I've tried restarting my computer, but that didn't helped.

I can say that we have here stormy weather so there has been one power failure. (But not really sure that it has anything to do with it)

 

Will appreciate help as soon as possible

 

 

Translate
Participant
November 25, 2020

I am having the same issue, but I don't have any power outages on my side.

Translate
Participant
November 25, 2020
Oh oh, that doesn't sound promising for adobe...
Translate
Chris W. Griffith
Community Expert
Community Expert
November 25, 2020
riascureman
Inspiring
November 25, 2020

Well, that explains a lot. Thanks.

Translate
Participant
November 25, 2020

Hi

I installed all updates, restarted my laptop and still can not create public link. Please advise. thanks.

Translate
Participant
November 25, 2020

Guys two days with problems creating links, I use this program because of this feature.

I have people waiting for this to be fixed.

Translate
Participant
November 25, 2020

I tried updating a link but can't update it after the new update from today. Neither can I create a new link nor access the previous work on cloud. Please fix. 

 

Translate
Participant
November 25, 2020

Is there an ETA on when the problem will be fixed? I have clients waiting for designs to be approved...

Translate
Participant
November 25, 2020

I am not able to update or create prototype links.

I get the following error messages:
Error 44:63 | Error 55:63

I can't access the assets via web either

I'm using the Mac Version

Translate
Participant
November 25, 2020

I am also facing the same issue. Not able to create/update any shared link. error 44:63, 55:63. i am trying with single artboard too.. But of no help.

Translate
Participant
November 25, 2020
Obtendo erro 44:63, não pode atualizar links compartilhados
Não é possível atualizar links compartilhados (design e desenvolvimento) para protótipos em um projeto muito crucial e sensível ao tempo. 
Translate
riascureman
Inspiring
November 25, 2020

Unable to update shared links (both design and development) to prototypes on a very crucial and time-sensitive project. Also getting "Error 500: Internal Server Error" when trying to access my published work via Adobe cloud. REALLY bad timing for a crash, Adobe.

Translate
Participant
November 25, 2020

Same here

Translate