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cadu_ramirez
Inspiring
November 25, 2020
Answered

XD Publishing services are down getting error 44:63, 55:63, 500 etc.

  • November 25, 2020
  • 105 replies
  • 12334 views

I can't update a shared link.

I'm receiving Error 44:63

 

<The Title was renamed by moderator>

    Correct answer HARSHIKA_VERMA

    Hi everyone,

     

    Sorry for the trouble and inconvenience that this issue has caused you. The issue related to publishing services is now fixed. 

    Please let us know if you're still facing issues while updating or creating prototype links. 

     

    Thanks,

    Harshika

    105 replies

    Show previous replies
    B
    bernardos1983
    Known Participant
    November 25, 2020

    Reinstalled, still having the same issue. This is getting way too common for XD.

      T
      trinaw31544424
      Known Participant
      November 25, 2020

      Yikes! Same problem here and actively in development. 

        D
        DecruJ
        Participating Frequently
        November 25, 2020

        The last couple of days I can't update a Public link without receiving abovementioned errorcodes. Yesterday afternoon I succeeded once without receiving the errorcodes which let me believe the problem is manifesting on Adobe's side.

         

        Reinstalling XD brought no joy and managing links via XD gives the following error 'Error 500: Internal Server Error This asset isn’t available right now. Try visiting this page again later.' Since I'm not on a proxy, the Troubleshoot tip adding xd.adobe.com to Windows proxy exceptions is useless.

         

        The chatbot is no help at all and it takes too long to reach a real person for support.

          M
          mariod33800292
          Participant
          November 25, 2020

          Help! I am unable to update my design links when publishing and cannot even access my existing links at assets.adobe.com/links

           

          Does anyone have experience with fixing this? 

          S
          selfctrl
          Inspiring
          November 25, 2020

          I think it might be server problem at Adobe. If you try to manage links you'll hit a 500 page. I thought it was related to the update to begin with but it was working fine this morning. One of my colleagues just rolled back to an old version of XD and it's an issue there too.

           

          Likes

           
          B
          bluespark9
          Participant
          November 25, 2020

          Whenever I try to create a Design Review or a Development link with Downloadable Assets, it generates a 44:63 error. Have tried several times. Have updated to the latest version of Adobe XD, and have updated to the latest OS Big Sur. Why does this keep happening?

          O
          orly49947392
          Participant
          November 25, 2020

          Hi, 

          I have the same issue, what was the solution, if any?

          Regards

          Enlly

          S
          Silke5CEA
          Participant
          November 25, 2020

          Hi yall!

           

          I have a big presentation tomorrow where I need to show some designs in Adobe XD but every time I want to create a link to share, it says the following message:

           

           

          I've already clicked on learn more but the information there didn't help me solve the problem...

          Has anyone experienced the same problem?

           

          Thanks!

            M
            Mimi5E2B
            Participant
            November 25, 2020

            kept receiving error 55:63 while updating the link & error 44:63 while trying to create a new link

            tandora
            tandora
            Participating Frequently
            November 25, 2020

            Same thing here. If I try to create a link, the loader goes to 50% and the 44:63 error message pops out. I just opened a new file with a single artboard and a simple shape on it, but yet, I get the same error if I try to share the document. 

            I just upgraded to the latest version of XD.

             

              R
              Rachel Hisko
              Participant
              November 25, 2020

              I am having issues creating a shareable link. I need my team to test the prototype by I keep getting an (Error 44:63). I tried to diagnose the problem and still, nothing has worked. So I have come here to get some answers.

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