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Participant
October 6, 2021
Question

XD update field

  • October 6, 2021
  • 1 reply
  • 196 views

My creative cloud desktop can`t update XD messege "Update failed"

Any solve plz

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    1 reply

    Myra Ferguson
    Community Expert
    Community Expert
    October 6, 2021

    Here's a thread from 2020 where someone was unable to update XD that was solved by either quitting XD processes from the Task Manager/Activity monitor and trying again or by rebooting their machine and trying again:

     

    Here is some additional information pertaining to errors downloading or updating CC desktop apps: