3D modeler crashes at start up.
Hi,
3d modeler doesn’t start, I have a report window immediatly.
I’ve got 2x 5090 RTX, and 256Gb of Ram, and MAD Ryzen PRO 7965WX on Windows 11 pro.
Here’s the log file:
“
2026-02-03T14:29:40.858447
[I]: Open fallback log at 2026-02-03T15:29:40
[I]: Setting semantic version to 1.22.5+tm.1223.80191ea4
[I]: Setting alg build id to 1.22.5+20251217.tm.1223.win.x64.cc.80191ea
[I]: Location::AppDataDirectory: true 'C:/Users/admin/AppData/Local/Adobe/Adobe Substance 3D Modeler'
[I]: Location::TempDataDirectory: true 'C:/Users/admin/AppData/Local/Temp/Adobe/Modeler'
[I]: Location::UserDataDirectory: true 'C:/Users/admin/Documents/Adobe/Adobe Substance 3D Modeler'
[I]: Close fallback log
2026-02-03T14:29:40.864575 [I]: C:\Program Files\Adobe\Adobe Substance 3D Modeler\Adobe Substance 3D Modeler.exe start-up arguments:
2026-02-03T14:29:40.864575 [I]: Memory status on startup:
2026-02-03T14:29:40.865579 [I]: System memory information: Virtual memory used = 51200102400, Virtual memory soft max = 291496448000, Physical memory used = 42199715840, Physical memory max = 274316578816, C: Drive space available = 662684180480
2026-02-03T14:29:40.865579 [I]: Reading properties from C:/Program Files/Adobe/Adobe Substance 3D Modeler/data/base.config
2026-02-03T14:29:40.865579 [I]: Reading properties from C:/Users/admin/AppData/Local/Adobe/Adobe Substance 3D Modeler/pref/Modeler.props
2026-02-03T14:29:40.865579 [I]: CLAYLOG - Entering App::run
2026-02-03T14:29:40.865579 [I]: LOGFILE: C:/Users/admin/Documents/Adobe/Adobe Substance 3D Modeler/Logs/Adobe_Substance_3D_Modeler.log
2026-02-03T14:29:40.897279 [I]: C++ base locale is .UTF8
2026-02-03T14:29:40.898280 [I]: App::init want VR true m_windowShouldClose false
2026-02-03T14:29:40.898280 [I]: Open XR Init new session -- note if it hangs check your runtime
2026-02-03T14:29:40.898280 [I]: No OpenXR Layers detected
2026-02-03T14:29:41.205976 [I]: List instance extensions
2026-02-03T14:29:41.205976 [I]: 10 XR_KHR_D3D11_enable
2026-02-03T14:29:41.205976 [I]: 10 XR_KHR_D3D12_enable
2026-02-03T14:29:41.205976 [I]: 11 XR_KHR_opengl_enable
2026-02-03T14:29:41.205976 [I]: 9 XR_KHR_vulkan_enable
2026-02-03T14:29:41.205976 [I]: 3 XR_KHR_vulkan_enable2
2026-02-03T14:29:41.205976 [I]: 6 XR_KHR_composition_layer_depth
2026-02-03T14:29:41.205976 [I]: 1 XR_KHR_win32_convert_performance_counter_time
2026-02-03T14:29:41.205976 [I]: 1 XR_KHR_convert_timespec_time
2026-02-03T14:29:41.205976 [I]: 8 XR_KHR_composition_layer_cube
2026-02-03T14:29:41.205976 [I]: 4 XR_KHR_composition_layer_cylinder
2026-02-03T14:29:41.205976 [I]: 3 XR_KHR_composition_layer_equirect
2026-02-03T14:29:41.205976 [I]: 2 XR_KHR_visibility_mask
2026-02-03T14:29:41.205976 [I]: 5 XR_KHR_composition_layer_color_scale_bias
2026-02-03T14:29:41.205976 [I]: 1 XR_EXT_win32_appcontainer_compatible
2026-02-03T14:29:41.205976 [I]: 5 XR_EXT_debug_utils
2026-02-03T14:29:41.205976 [I]: 1 XR_OCULUS_recenter_event
2026-02-03T14:29:41.205976 [I]: 1 XR_OCULUS_audio_device_guid
2026-02-03T14:29:41.205976 [I]: 3 XR_FB_color_space
2026-02-03T14:29:41.205976 [I]: 1 XR_FB_display_refresh_rate
2026-02-03T14:29:41.205976 [I]: 2 XR_META_performance_metrics
2026-02-03T14:29:41.205976 [I]: 2 XR_META_headset_id
2026-02-03T14:29:41.205976 [I]: 1 XR_OCULUS_ovrsession_handle
2026-02-03T14:29:41.205976 [I]: 1 XR_EXT_local_floor
2026-02-03T14:29:41.205976 [I]: 1 XR_EXT_active_action_set_priority
2026-02-03T14:29:41.205976 [I]: 1 XR_EXT_future
2026-02-03T14:29:41.205976 [I]: 1 XR_FB_haptic_amplitude_envelope
2026-02-03T14:29:41.206976 [I]: 1 XR_FB_haptic_pcm
2026-02-03T14:29:41.206976 [I]: 1 XR_FB_touch_controller_pro
2026-02-03T14:29:41.206976 [I]: 1 XR_META_touch_controller_plus
2026-02-03T14:29:41.206976 [I]: 1 XR_FB_touch_controller_proximity
2026-02-03T14:29:41.206976 [I]: 1 XR_OCULUS_external_camera
2026-02-03T14:29:41.206976 [I]: 1 XR_META_detached_controllers
2026-02-03T14:29:41.206976 [I]: 1 XR_LOGITECH_mx_ink_stylus_interaction
2026-02-03T14:29:41.206976 [I]: ------------------- End of extensions
2026-02-03T14:29:41.209974 [I]: OpenXR: New Instance Created
2026-02-03T14:29:41.220483 [I]: Create window
2026-02-03T14:29:41.259530 [I]: Initialize WindowsPenInputWrangler
2026-02-03T14:29:41.260530 [I]: Initialize WintabInputWrangler
2026-02-03T14:29:41.260530 [I]: Wintab: loading dll
2026-02-03T14:29:41.261532 [I]: Loaded wintab32.dll from C:\WINDOWS\SYSTEM32\wintab32.dll
2026-02-03T14:29:41.261532 [I]: Wintab: loaded C:\WINDOWS\SYSTEM32\wintab32.dll
2026-02-03T14:29:41.261532 [I]: WintabInputWrangler: resetting context
2026-02-03T14:29:41.354543 [I]: WintabInputWrangler: Initializing multitouch
“
As I’m using mainly photoshop with a graphic tablet for work, I don’t want to uninstall wintab.
Thank you for your help.
