Questions

Hi,3d modeler doesn’t start, I have a report window immediatly.I’ve got 2x 5090 RTX, and 256Gb of Ram, and MAD Ryzen PRO 7965WX on Windows 11 pro.Here’s the log file:“2026-02-03T14:29:40.858447 [I]: Open fallback log at 2026-02-03T15:29:40[I]: Setting semantic version to 1.22.5+tm.1223.80191ea4[I]: Setting alg build id to 1.22.5+20251217.tm.1223.win.x64.cc.80191ea[I]: Location::AppDataDirectory: true 'C:/Users/admin/AppData/Local/Adobe/Adobe Substance 3D Modeler'[I]: Location::TempDataDirectory: true 'C:/Users/admin/AppData/Local/Temp/Adobe/Modeler'[I]: Location::UserDataDirectory: true 'C:/Users/admin/Documents/Adobe/Adobe Substance 3D Modeler'[I]: Close fallback log2026-02-03T14:29:40.864575 [I]: C:\Program Files\Adobe\Adobe Substance 3D Modeler\Adobe Substance 3D Modeler.exe start-up arguments:2026-02-03T14:29:40.864575 [I]: Memory status on startup:2026-02-03T14:29:40.865579 [I]: System memory information: Virtual memory used = 51200102400, Virtual memory soft max = 291496448000, P

i cant export my model with "all layers", only full scene. in previous version i can do it. now when im importing model in painter, i have 1 material...thats all... where is my Layers from modeler...i don know.win 11lastest verision adobe

Here is the log report 

Hello,  Whenever I start Adobe Substance 3D Modeler, I get 2 Crash errors and it closes automatically.My hardware is compliant with the software, but in the log i can see the following errors:2025-10-07T09:50:49.192147 [I]: System memory information: Virtual memory used = 16397291520, Virtual memory soft max = 36328128512, Physical memory used = 11296735232, Physical memory max = 34180644864, C: Drive space available = 37424783362025-10-07T09:50:49.192147 [S]: false Vulkan verify failure (VK_ERROR_DEVICE_LOST) at line 277 of D:\j\workspace\Modeler_retail_main\medium-initial\Clay\code\render\src\Vulkan\renderDeviceVulkan.cpp at D:\j\workspace\Modeler_retail_main\medium-initial\Clay\code\render\src\Vulkan\commonVulkan.cpp:312025-10-07T09:50:49.192147 [S]: false VK_ERROR_DEVICE_LOST is unrecoverable. Stopping now to avoid hang. at D:\j\workspace\Modeler_retail_main\medium-initial\Clay\code\render\src\Vulkan\commonVulkan.cpp:35

Starting Your Own Content Journey: Tips for Building a Sustainable ProjectHey Adobe Community!I wanted to share a bit about my journey in building a sustainable content platform, and I'd love to hear your thoughts on what you've been working on too!When I first started creating content, I realized how important it was to document everything—ideas, wins, challenges, and even the mistakes. Looking back, these notes have been invaluable for learning and growth. If you’re creating something similar, whether a newsletter, a blog, or a design project, I encourage you to write for yourself first. This creates a unique perspective and a personal archive of your growth.For managing content, I've been using tools like TeraBox Pro app for secure, organized storage. TeraBox Pro is incredibly useful for creatives, especially when you need to access files across devices or collaborate easily on projects. Reliable storage can make a huge difference when you're handling big projects or need a trustwor

Hello, I'm new to 3D Modeler. I want to creat a roman gladius sword. I make the blade form. My problem is that the 3D Modeler makes the Chamfer on the x axis but I need it by the y axis. How can I change the to editing axis in this program? Thanks and have a nice day!

Substance 3D Modeler（Windows）を使用していますが、選択ツールを使用してオブジェクトを選択しても、権利のプロパティパネル（Transform）は表示されません。以下の対応はすべて試しました：Nキーの使用法タブキーでのUIレイアウト切り替えアプリのアンインストール＆再インストール%APPDATA%および%LOCALAPPDATA%の「adobe Substance 3D Modeler」の削除選択ツールをわかりやすく使った上での確認キーボードは正常に動作していますしかし、選択モードでもNキーを開くと「対称モード（Symmetry）」の切り替えになり、プロパティが表示されません。解決方法をご教示いただければ幸いです。

갱신을 원하지 않은데 자동결제가 되었어요 환불해주세요. 사용은 안했습니다. 

Old versions of modeler had the ability to snap an object to the origin of the scene, or even to the origin of other layers as seen in the youtube tutorial regarding scene assembly in VR. Has this feature been removed? It should work by pressing the B button while holding an object, but there is no prompt. this is a very important tool for aligning objects 

First I want to say I am very livid, irrate and disscussed with this company and there lack of response to problems, when I pay for these ****ing apps every month on time.  The 3D substance modeler for OVER a week (7+ days and counting) has been immediatley crashing from the very start. I have recent GPU's and using Windows 10. So no my hardware/product aren't licking and are recent (desktop not even a year old) as per whoever runs the social media Adobe Care.  Couldn't get any customer service because now they are not open 24/7 (guess that's Elon's fault right?.) I try to DM the company through social media, No damn answer until I posted to Adobe with there competitors tagged in the post. Then all of a sudden I get a response, this is a major ****ing problem for me right now.  This problem is not good for me in any capacity, I provided a video showing that it is not working every time I attempt to open the substance modeler. How can this be fixed when it was working las

I like to know how i can use Modeler in the Desktop VR Mode in the Headless Mode. Using the VR Headset Controller without having the Headset on.Is this possible with the Meta Quest Pro Controller together with the Meta Quest 3 Headset.Or is it only possible with the Meta Quest Pro Headset and the Pro Controller?Is there any Tutorial for this, because the Help in the Adobe Substance Modeler isnt explorative enough for this topic. I would be happy if a Substance 3D Modeler Expert or Developer would answer me the Questions.THX

Hello! I was wondering if anyone has an answer about the program's unavailability in Russia? There seems to be a strange discrepancy in comparison to the other 3D software available on Steam, given that both Substance Painter and Designer are both readily available, and if it can be expected that the program will be available at some point in the future. Thank you in advance!  

Is there any news from the Modeler development for the Mac? I'm learning Blender right now and hope to be able to do without the expensive Substance suite soon. For the money I would like to have programs that run stable and to be able to work with all programs for which I pay a lot of money.

I have an assignment for gathering info on peoples general preferences when it comes to sculpting with various software and how the use of VR hardware for this purpose compares to the mainstream. https://www.surveymonkey.com/r/FZP6TNY  Anonymous and quick! please help me out!

When I open my software, it keeps flashing. I updated the computer driver and it still keeps flashing. I want a solution.

Hello,Just following up, as I see this question every so often. Is there any news of a version of Modeler for Mac? The school I teach at would love it if I could just use Adobe since we pay for that subscription, instead of adding Cinema 4D to the mix. However, all of the labs in our building are mac. Any chance we will see a version of Modeler for Mac in 2025? It is kind of ridiculous that it is still not available and people started asking in 2022 (or maybe even earlier).Thanks!

Hey! I love modeler. So I was wondering whether there are any key concepts or features that are planned for 2025!  Personally I was thinking that some curve based voxel tools would be helpful  Thanks for reply

  HUGE news for the Substance 3D ecosystem: today we’re launching unmetered access to the complete Substance 3D Assets library for Adobe Substance 3D subscribers. This means that every Substance subscriber on a Collection or Texturing plan has access to the full collection of nearly 20,000 professional materials, models and lighting environments without managing points.   Moreover, this also means that Student licenses will now have access to 3D Assets.   Head over to our post about this on the Adobe blog to learn more, or go to Substance 3D Assets right now to see what you can start creating.

Hi there - running Modeller through Quest 3 and have set the preferences for mixed reality passthrough to be on. But nothing happens and still have the gradient BG. Are there any other processes or settings I need to sort first? Thanks  

As an owner of the newest, very speedy Mac M4 Pro i want to know if we see the native modeler for Mac in the near future ... Regards,Volker

First time using the app. Windows 11 user.I've tried with both the actual version (1.17) and the previous (1.15), but after I've installed Modeler and tried booting it, it shows a cuople of phantom windows for a millisecond that then dissapear, not opening the app. I know the app isn't working in background because it isn't shown in task manager. I also tried uninstalling and reinstalling the app, reboot my computer, but nothing. I've tried opening other Substance 3D apps like Designer and Painter and they boot just fine. Any suggestion/solution?

Any reason for the naming differences ? Can it be fixed ? Sorry I'm OCD like that.   

Hello there, I am using Version 1.15.0 right now.I have trouble starting Substance 3D Modeler in VR Mode, the refresh symbol doesn't even show and it tells me it doesnt recognize VR. I use the Pico 4 with Virtual Desktop and up until a few days ago it worked without problems. Since then I had a few errors which made me reinstall Modeler and update Virtual Desktop both on the Pico and on my PC. I feel like it has to do with steam VR not starting when i start Adobe Substance 3D Modeler like it used to before, but when i run Steam VR i only get to the Home Screen from that application. Starting Modeler when Steam VR is already running also doesn't work. In VD I tried setting OpenXR Runtime to both SteamVR and VDXR, but it didn't fix the issue. I attached my last log file from the error report. Thanks in advance!Mona

you realize most of the creative community work on macs ? we've been waiting years for this ....