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Participant
December 29, 2024
Answered

Modeler doesn't boot

  • December 29, 2024
  • 2 replies
  • 386 views

First time using the app. Windows 11 user.

I've tried with both the actual version (1.17) and the previous (1.15), but after I've installed Modeler and tried booting it, it shows a cuople of phantom windows for a millisecond that then dissapear, not opening the app. I know the app isn't working in background because it isn't shown in task manager. I also tried uninstalling and reinstalling the app, reboot my computer, but nothing. I've tried opening other Substance 3D apps like Designer and Painter and they boot just fine. Any suggestion/solution?

Correct answer Taglians

Re:Re: Problem solved (thanks to ChatGPT)

So the issue was that I didn't have OpenXR installed on my computer. It's a VR app but apparently Modeler thinks that everybody has that installed and won't open if you don't.

2 replies

TagliansAuthorCorrect answer
Participant
January 2, 2025

Re:Re: Problem solved (thanks to ChatGPT)

So the issue was that I didn't have OpenXR installed on my computer. It's a VR app but apparently Modeler thinks that everybody has that installed and won't open if you don't.

TagliansAuthor
Participant
December 30, 2024

Re:
I now understand that my NVIDIA GPU doesn't recognize the program once I've installed it, but even after i've added it to the library, the issue still stands

Ares Hovhannesyan
Community Expert
Community Expert
January 1, 2025

I am using NVIDIA RTX 4060 with Game Driver without any problem. What is your GPU series? 

System requirements | Substance 3D Modeler

Participant
January 1, 2025

I am using NVIDIA RTX 4070 super with Studio Driver