Adobe Substance 3D Modeler 'Profile unavailable'

Forum|Forum|2 years ago
July 10, 2023
1 reply
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I downloaded the trial version of Adobe Substance 3D Modeler. When I start the application I get the message 'Profile unavailable'. What should I do to resolve this? I can't use the application right now.

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Ares Hovhannesyan

Community Expert

If you are encountering the message ‘Profile unavailable’ when starting Adobe Substance 3D Modeler, you can try the following steps to resolve it:

Restart Modeler - this can help clear temporary issues.
Restart your machine - this can help solve problems with Modeler starting or with configuration issues.
Check that your OpenXR runtime is configured correctly. This is covered in the OpenXR section below ¹.