Adobe Substance 3D Modeler 'Profile unavailable'

Question

I downloaded the trial version of Adobe Substance 3D Modeler. When I start the application I get the message 'Profile unavailable'. What should I do to resolve this? I can't use the application right now.

Ares Hovhannesyan · Answer

If you are encountering the message ‘Profile unavailable’ when starting Adobe Substance 3D Modeler, you can try the following steps to resolve it:Restart Modeler - this can help clear temporary issues.Restart your machine - this can help solve problems with Modeler starting or with configuration issues.Check that your OpenXR runtime is configured correctly. This is covered in the OpenXR section below1.

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