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Participant
July 6, 2014
Answered

Adobe Flash CC Wacom pen issues.

  • July 6, 2014
  • 61 replies
  • 126128 views

Hi,

     I have a Lenovo Thinkpad Yoga Ultrabook that has tablet functionality via Wacom. I have had no issue drawing within the Photoshop that I have had for months now, but when I just installed Flash CC, the tablet will not let me use the tablet pen to draw a line correctly. What it does is makes a long straight diagonal line every time I try to touch it to the screen, and then at the end of said line, it then will draw what I gesture with my hand. The problem is, its offset now to the end of the line, so it is completely unusable. It has no problem working if I were to use my finger on the touch screen instead of the pen, which is very strange.

Some things to note:

-Again, it works fine with the pen in other drawing apps like photoshop

-The issue persists with the default pen and a different brand pen that I frequently use.

-I have all my graphics drives updated

-I have the latest Wacom Feel it drivers

-I turned off all tablet settings that might interfere. Which shouldn't matter anyway if the pen works in other Adobe apps.

-I cant find a single thing online that comes anywhere close to what I need about this issue. I have no where else to turn! It seems like a Flash not being able to handle the tablet function settings.

-I am not a newbie to the Wacom functionality, so I have tried all of the obvious fixes.

Does anyone know of any fixes for this problem? I have the 30 day free trial of Flash, and I am not going to buy this if I cant get it resolved in the next month!


Any help would be greatly appreciated.

Thanks!

This topic has been closed for replies.
Correct answer Mohanaraj

Hi All,

We have been collaborating with many of you to nail down most of the issues related to various tablet drawing issues you are facing. We thank you for all the help & support you have extended to us.

We now have addressed several drawing related issues including

- various offset issues

- issues with multiple monitor configurations

- lack of mouse mode support

etc.,

in Animate CC released couple of days back.Please give it a try and let us know your feedback.

We are committed to get your drawing experience right for you.


In addition, we have lot exciting new features in Animate CC, please check them out at Animate CC new features | Buy Adobe Animate CC (Flash Pro)

Thanks!

Mohan

61 replies

Participating Frequently
July 7, 2014

Hi,

This issue is reproducible on some specific devices only and is being investigated and tracked internally.Any progress on this will be conveyed.

Meanwhile if it is not a problem for you, could you please uninstall the driver for tablet and Flash(Use CC cleaner tool) and re-install the latest version of drivers from Legacy Drivers | Wacom  and also Flash Pro CC 2014 from Creative cloud. reboot the system and check if the issue happens??Because most of the times updation of the driver has helped resolve the issues related to brush.

Thanks,

Sangeeta

tim823Author
Participant
July 7, 2014

I tried that already, but just did it again just to try it again one last time. Nothing seems to have worked. Ill keep it installed until my trial is done in hopes a patch is updated. Switching to Toon Boom for now :-(