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toddt51923266
Participating Frequently
April 4, 2020
Answered

Animate won't export to Media Encoder

  • April 4, 2020
  • 4 replies
  • 9967 views

I use a Mac desktop and have been exporting media regularly with no problem. Now, Animate times out and Media Encoder doesn't create an .mp4 file. I've seen a number of posts relating to this but none with a solution for me.

    This topic has been closed for replies.
    Correct answer Nick Gioia

    Yeah this always seems to be an issue lately. But at the end of the day at least it's not an adobe big bug it's just Mac security. Basically you have to tell Mac that you want your adobe software to be able to communicate, but it's all for good reason. But know they know and know is have the battle. 

    4 replies

    M
    madeinthewild
    Participant
    June 6, 2022

    I've encountered this issue. Saving the FLA to the desktop when exporting to the desktop seems to have did the trick. But for good measure I also added Animate & Media Encoder to the security settings / Accessibility on the Mac.

      D
      defaultcw27rwvyeycx
      Participant
      October 17, 2024

      Was so happy to find your comment! This one worked for me - saving the working .fla document to the desktop + adding Animate & Media Encoder to the security settings.

      Thank you so-so much!

      Tammy_Moore
      Tammy_Moore
      Inspiring
      November 17, 2021

      If you are using a Mac with the newer secutity settings and you have had an update to Media Encoder or you are on a new system, then open Media Encoder alone and let it show you the message prompts to get the security settings in place. then publish to the queue and watch for any additional messages. Once you have done this once, you shoudln't have any issues (until you update again on a Mac).

        M
        mlg85
        Participant
        June 21, 2023

        Thanks! This actually worked!

          N
          Community Expert
          Nick GioiaCommunity Expert
          Community Expert
          April 8, 2020

          Export as a movie File. Then open media encoder, import movie file into media encoder and then export to mp4.

          T
          toddt51923266Author
          Participating Frequently
          April 8, 2020

          Hi,

          Thanks for responding, but I tried that. Animate would export it as a .swf file, but Media Encoder doesn't read that file format. How do I import it into Media Encoder?

          Thanks!

          n. tilcheff
          n. tilcheff
          Legend
          April 4, 2020

          Here's a solution for you 🙂

          https://community.adobe.com/t5/animate/export-issue-stops-mid-export/td-p/10424361?page=1

           

          Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation
          T
          toddt51923266Author
          Participating Frequently
          April 4, 2020

          Hi,

           Thanks for responding. I saw that and don't know where to find that Sequence Setting window. Why do I have to do all that now when it was working just fine on the project that I was working on yesterday?!

            n. tilcheff
            n. tilcheff
            Legend
            April 5, 2020

            Hi mate,

             

            To export a PNG sequence go to Export > Export Movie... and there choose PNG sequence

             

            As to why you have to suffer, I have no idea.

            Something must have changed on your computer and for that the potentially responsible parties might be you, Adobe or Apple.

             

             

             

            Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation
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