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Participant
February 19, 2020
Answered

Can't export video

  • February 19, 2020
  • 4 replies
  • 9403 views

Hi there! I'm trying to export a video, but I can't. The Adobe Media Encoder opens, but there is no item in the queue. I use Widnows, and my document Width&Height is 3840x2160. I have also downloaded Quicktime Player, but that doesn't seem to make a difference. I suspect I cannot generate a .mov file.

I'm really lost. Can someone help me out, please?

This topic has been closed for replies.
Correct answer Panagiota Florou Georgaki

I was saving my file with an apostrophe (') in the file name, so I couldn't export. A rookie mistake! Thanks everyone for your help! 

4 replies

Participant
March 18, 2021

I've just solved this issue by saving files to a new location. The folder structure had a / in it - and that meant that it wouldn't send to Media Encoder for love nor money. 

 

Saved to new folder name and all good now!

Participant
February 24, 2020

Thanks a lot!

Panagiota Florou GeorgakiAuthorCorrect answer
Participant
February 27, 2020

I was saving my file with an apostrophe (') in the file name, so I couldn't export. A rookie mistake! Thanks everyone for your help! 

Community Expert
February 22, 2020

https://www.youtube.com/watch?v=B75WI_THeBs

 

Here is a video on how to export a video. 

Participant
February 24, 2020

Thanks!

n. tilcheff
Legend
February 21, 2020

Hi mate,

 

Here is a workaround that would always do the job. Just make sure you read the whole thread.

https://community.adobe.com/t5/animate/export-issue-stops-mid-export/td-p/10424361?page=1

 

Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation