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Participant
Jan 12, 2019 2:24 AM UTC
Answered

How do I get older versions of adobe animate?

I really want to have adobe animate cc 2017 but I don't know how to get it

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    kglad
    kgladCorrect answer
    Community Expert
    Jan 12, 2019 2:22 PM UTC

    you must have a subscription.  previous versions are not available with trials.

    previous versions are revealed in the apps tab by clicking the arrow abutting the open/install button after clicking preferences>cc>tick show older apps.

    8 replies

    Participant
    Apr 7, 2023 2:52 PM UTC

    me too

     

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    kglad
    Community Expert
    Community Expert
    Apr 7, 2023 3:03 PM UTC

    @olutoyin28976167hti2 

     

    1. you can install the latest and 1 version prior versions using the cc desktop app. you must have a subscription because previous versions are not available with trials. other versions are revealed after clicking file preferences>apps>tick show older apps (at panel bottom).

    2. for versions cc 2019 and older, use prodesign tools.com*.

    3. for versions newer than cc 2019 but older than one previous version, contact adobe support for links.**

    ---------------------------------------------------------------
    * most (but not all) adobe download links are available from prodesigntools.com. https://prodesigntools.com/adobe-direct-download-links.html

    follow the directions (esp, step 1)

    save the install file. it may not remain online.

    thank jim @ prodesigntools.com
    -------------------------------------------------------------

    ** there are 3 ways to contact adobe; chat, phone and twitter:

    chat:
    use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human.

    phone:
    https://helpx.adobe.com/contact/phone.html

    twitter:
    tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam,

    https://community.adobe.com/t5/using-the-community-discussions/adobe-support-community-guidelines/td-p/4788157#:~:text=constructive%2C%20and%20encouraging.-,3.%C2%A0Be%20Safe%C2%A0,-Do%20not%20share

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    Participant
    Dec 16, 2020 10:43 AM UTC

    You can ask for older version from Adobe help center, if you have subscription

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    Olga_M
    Participant
    Dec 16, 2020 12:20 PM UTC

    I have similar issue. I just got a new computer and I can only get last 3 versions of Animate. I need 2019, as this is the last one that had clicktag working for me. New versions don't support it. Any chance this could be looked at?

     

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    Participant
    Dec 16, 2020 1:15 PM UTC
    You can ask people from Adobe help, maybe they will have an answer.
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    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    Jan 12, 2019 2:22 PM UTC

    you must have a subscription.  previous versions are not available with trials.

    previous versions are revealed in the apps tab by clicking the arrow abutting the open/install button after clicking preferences>cc>tick show older apps.

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    Participating Frequently
    Nov 23, 2020 3:00 PM UTC

    This is doesnt work anymore.. any clues? Need to get a version of Animate that works with Actionscript 2....

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    kglad
    Community Expert
    Community Expert
    Nov 23, 2020 3:52 PM UTC

    that (cs6) is no longer legally available.

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