excel35903230wj9o

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How to fix "Unable to multiply transform. GDI Status: 1" error

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Dear Sir/Madam,

When i open adobe animate software i got this below attached popup massage. How to fix this issue.

The massage like "Unable to multiply transform. GDI Status: 1".

Thanks and regards

Eswarkumar

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athletic_intuition2365

Inspiring

I followed the steps I learned from Reddit, and it worked for me.
https://www.reddit.com/r/adobeanimate/comments/1e4ua2i/unable_to_multiply_transform_gdi_status_1_adobe/
Turn on the "An" software

ctrl + Alt + del ---- on keyboard

click on task Manager

go to menu === Details

choice the "An" software (Of course, the software must be running)

right - click on "Name" top of the column and choice "select Column" option

select the "GDI Objects" option and tick it

turn off the "An" and turn on that again

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Community Expert

Community Expert

thanks @athletic_intuition2365

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Community Expert

Community Expert

do you have a teams, enterprise or education subscription?

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excel35903230wj9oAuthor

Participant

I'm using Adobe Animate on my office laptop provided by my employer;

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Community Expert

Community Expert

does that mean you do have a teams or enterprise subscription?

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Community Expert

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop">

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excel35903230wj9oAuthor

Participant

How should I proceed to resolve the 'Unable to multiply transform. GDI Status: 1' error?

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Participant

If you have this issue still:
https://community.adobe.com/t5/animate-discussions/unable-to-multiply-transform-gdi-status-1/td-p/14265936/page/2

Here some of us found an answer that fixed this.

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