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Sunrise5E56
Known Participant
December 3, 2021
Answered

Media Encoder wont work

  • December 3, 2021
  • 1 reply
  • 2897 views

Hi ive been using adobe animate and media encoder for about a year now when all of a sudden I cant export any animation to media encoder. I've tried with 2 very different animations and both had the same error export as video/media the swf bar loads media encoder pops up then a error appear in adobe animate saying to check media encoder for details I will send both here. Please help me I desperately need to start some Christmas animations and I really need to export them. Thank you and let me know if you need more info.

 

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Correct answer Mario_CR

where should i rollback too?


The one right before the current one v. 15.4.1

 

1 reply

Mario_CR
Community Expert
Community Expert
December 3, 2021

Try this: https://community.adobe.com/t5/animate-discussions/animate-not-exporting-to-video/td-p/12533512

If it doesn't work, roll-back to a previous version of AME.

Sunrise5E56
Known Participant
December 4, 2021

I use a windows and how do i roll back to a previous version, will it still work with my updated adobe animate?

Adobe Employee
December 4, 2021