Hi
Whenever I select: "Export" - "Session" - and select "Include audio files"
My Audition crashes and completely shuts down losing all the hard work I've put into my project.
When I export session without including the audio files it doesnt crash but it doesnt save all my edits.
Does anyone have any suggestions?
Much appreciated!
Unfortunately I suspect that they are being victims of their own success, since they've added an easy way to provide the information. Nevertheless I think that they do all get looked at. The only other thing you can do is to post all the information on this thread - if it's something blindingly obvious, we might be able to spot it...
So I actually got an answer!
Hi Julia,
Thank you for the bug report, and apologies that you experienced this issue. We found this crash right after release and expect to have a fix in an update patch available very soon. However, in our experience, this crash only occurs when exporting a session with a video file. Can you confirm that you have a video file as part of this session? Otherwise, we may need to investigate a bit further and make sure this isn’t a similar but different problem you’re experiencing.
Thank you,
Durin
Turns out I need to remove any video files (I was editing sound to match with video) and it works!
Thanks for your help!
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