Skip to main content
W
wilmerv84558381
Participant
April 26, 2017
Question

Adobe Audition CC quit unexpectedly when using Noise Reduction. Please help!!

  • April 26, 2017
  • 3 replies
  • 1411 views

I'm working in a project on Premier Pro, when I send the audio to Audition and try to apply de NR it show me this message "Adobe Audition CC quit unexpectedly." I have try everything but is not the file, is the program, any suggestions ? please let me know!

Thanks!!

[Mod note - title changed to make it more specific.]

      3 replies

      cisquet
      cisquet
      Participant
      June 28, 2018

      I have the same problem too (though without having used any noise reduction of late). I am using Audition 6. Last night it worked flawlessly. This morning I wanted to start it anew to work on some more music and it simply said: «A previous session of Audition quit unexpectedly. You may continue the session now, delete it, or cancel to continue the session at another time.» Whichever option I choose, the program closes and promises to inform me as soon as a solution is available...
      I uninstalled the entire program and its complete directories, tried to reinstall it but the result is the same. Could it be something in the Windows registry (Windows 7)?
      Please help me!!!

      ryclark
      ryclark
      Participating Frequently
      June 28, 2018

      cisquet  wrote

      I have the same problem too (though without having used any noise reduction of late). I am using Audition 6.

      Just to point out that you aren't having the 'same problem' since this thread refers to Audion CC when using NR. So nothing to do with your problem I'm afraid.

      You would be better off starting a new thread from scratch that deals with your situation in particular and gives a bit more details about your PC and system. Which complete directories did you also uninstall as Audition keeps various settings in different parts of your computer. There is a tool for cleaning up Windows un-installations of Adobe software available from Use the Creative Cloud Cleaner Tool to solve installation problems

      cisquet
      cisquet
      Participant
      June 29, 2018

      This seemed like a workable solution, but in the end, after following

      your instructions I did not succeed to find any logs at all at the

      specified location. Lacking this "detail" but not wanting to be a pain

      in the neck for you, I downloaded the software for CS6/Audition, and

      tried to install it - unfortunately with the same result. After finding

      any logs with "failure" I was to "contact" you, but the link led me to

      your "support.html", but the four options proposed don't include my

      problem. I am not an enterprise, and I don't need any advice on what to

      purchase, so this form is completely useless to me (at least it seems

      so), Perhaps I am simply too old to choose anything between irrelevant

      options.

      I was wondering if purchasing a new version of Autition would solve my

      problems, but you will understand I am not really interested in spending

      money for something that does not work properly!

      I would surely appreciate if you could help me with my problem, without

      asking me technical questions I cannot answer. I am a sort of 50%

      digibete, and I think that software should work correctly on a normal

      computer. This is the very first time in my life (and I have been

      working with computers from 1987) that an application simply stopped

      working and was unwilling to repent after a reinstallation.

      Thank you for your attention and -hopefully- for your help.

      Best regards.

      Frank van Gerwen

      larryc71361139
      larryc71361139
      Participant
      April 27, 2017

      I haven't updated recently and I am having the exact same issue. Did not have it a few days ago. Now it happens each time I use NR. Doesn't do much good to bring in files to clear up if you can't fix hum. And to think I pay $600/year for something they are looking into without providing even a brief explanation. How long does it take to look?

      M
      MusicConductor
      Inspiring
      April 27, 2017

      Larry, please check in Help > About and post for us which version number of Audition you have.  Thanks.

      ryclark
      ryclark
      Participating Frequently
      April 26, 2017

      If this is the latest Audition version 10.1 then you will see from many other threads in the Forum that some people are finding a bug with the noise reduction. It is being investigated but in the meantime the advice is to revert to the previous version.

      unauthorizedrob
      unauthorizedrob
      Inspiring
      June 29, 2025

      Same here.  Quits  after applying Noise Reduction and tweaking whistles manually in Spectral View.  My routine is to go into Spectral View and use the healing brush to gently reduce whistles that NR and RX9 de-esser did not catch.  Abiut then the program quits, and when I reopen much of my work is gone.  I finally used the online version and saved after every action, and got out with no more crashes.  I do think this is a bug in the latest update;  I am using v 25.3.0.71. Going to delete and go back to the last version.  

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices